Associate, General Maintenance

About the role

The Assoc, Operation Support is an entry-level, hands-on role designed to develop skilled technicians, painters, or body workers who contribute to the diagnosis, repair, and reconditioning of Mercedes-Benz vehicles prior to their distribution. The Assoc, Operation Support will select a specific discipline – Mechanical, Paint, or Body, and receive structured, formal training in that area. Day-to-day, the Assoc, Operation Support supports senior members of their chosen discipline in all activities required to ensure vehicles are repaired, validated, and delivered to customers on schedule and in Mercedes-Benz quality standards. This position provides a unique opportunity to build foundational technical skills while contributing directly to vehicle readiness, quality, and throughput.

Responsibilities

• Technical Support & Execution (35%): Assist senior technicians in completing repairs, inspections, component replacements, and system diagnostics within chosen discipline; Perform basic mechanical, paint, or body tasks such as removing components, preparing work areas, handling tools, and completing assigned sub-tasks under supervision; Support root-cause investigations and execution of corrective actions; Document work performed in accordance with internal processes and quality standards
• Training & Skill Development (40%): Participate in company-provided formal training and certification pathways for the chosen discipline; Maintain required training progress and demonstrate growing proficiency in technical tasks; Learn and apply standard operating procedures, safety practices, and technical workflows
• Vehicle Readiness & Workflow Support (25%): Prepare vehicles for senior technicians (e.g., staging, cleaning components, setting up diagnostic equipment, tagging and tracking parts, etc.); Support repair, paint, or body shop organization, inventory management, and tool upkeep to ensure efficient workflow; Assist in quality checks and post-repair validation activities as direction
• Safety & Compliance: Follow all safety protocols related to mechanical, paint, or body work; tooling; lifts; PPE; and hazardous materials handling; Immediately identify and escalate safety concerns, equipment malfunctions, or non-standard or unsafe conditions; Ensure adherence to company policies, environmental requirements, and work instructions

Qualifications

• Education