Associate Field Service Technician

This is a Fully Remote Job About Our Client:The organization operates in the energy distribution and power protection industry, serving data centers, industrial and manufacturing plants, critical infrastructure, and commercial buildings. It addresses challenges related to energy efficiency, sustainability, and rapid growth by delivering advanced technical solutions including industrial circuit breakers, low-voltage systems, motor starting applications, and safety devices. The organization supports large-scale energy needs through innovative products and scalable platforms aimed at energy saving and CO2 reduction. About the Opportunity:The ASSOCIATE FIELD SERVICE TECHNICIAN role involves executing service tasks according to quality and safety guidelines, ensuring high customer satisfaction through timely communication and service delivery. This position contributes directly to operational excellence and customer retention by performing on-site troubleshooting, maintenance, and installation activities, thereby supporting the organization's commitment to sustainable energy solutions. Responsibilities:Work on-site with customers to identify operational improvements and resolve issues.Perform certified troubleshooting and technical service tasks.Prepare material lists ensuring quality and availability for service activities.Execute installation, commissioning, maintenance, repairs, upgrades, and replacements.Build and maintain positive customer relationships.Identify and communicate potential sales opportunities internally.Detect equipment failures and recommend corrective actions.Suggest product and quality improvements.Provide operational and customer service improvement recommendations to management.Adhere to safety protocols and report unsafe practices promptly. Requirements:Certificate in Skilled Trades, preferably electrical and electronics, with OSHA 30 certification.Effective written and verbal communication skills across organizational levels.Proficiency with Microsoft Office; project management skills using MS Project or Excel preferred.Strong organizational skills with the ability to meet deadlines.Demonstrated sense of urgency and ownership.Valid work authorization for the United States. Pay Range and Compensation Package:This position is expected to pay between $46,900 and $75,040 annually. Benefits & Perks:Choice between two medical plan options: PPO Copay Plan or High Deductible Health Plan with Health Savings Account.Choice between two dental plan options: Core and Core Plus.Vision benefit.Company paid life insurance. Equal Opportunity Statement: Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, or national origin. Note:TalentHop is a recruitment partner of this role. Please note that all employment decisions, including candidate assessment, interviews, hiring, compensation, and employment terms, are made exclusively by the hiring employer.