Associate Field Service Technician
About the role
At ABB you will help industries run leaner and cleaner. This position reports to the Regional Service Manager and is part of the Process Automation, Energy Industries Division. You will be responsible for Demand Field Service in Process Automation Energy Industries Service, performing entry‑level field service tasks, identifying technical issues, and providing analysis through remote or on‑site activity. You will work closely with customers and other ABB teams, supporting the technical point while delivering quality service.
Responsibilities
- Perform entry‑level field service tasks, identify technical issues, and conduct analysis through remote or on‑site activity in service categories and products.
- Prepare material lists needed for service activity and ensure all materials, parts, and equipment are available and of appropriate quality.
- Execute work using a “first‑time right” approach with customers, ensuring jobs are completed on time and meet quality standards.
- Troubleshoot simple equipment failures and make recommendations to prevent future issues.
Qualifications
- High School diploma and comparable military technical training.
- Minimum of 1 year of relevant experience preferred.
- A special combination of education and experience and/or demonstrated accomplishments will be considered.
- Willingness to maintain overnight travel of 80 %.
Schedule
The work model for this role is hybrid. The position requires extensive overnight travel (approximately 80 % of the time).
Pay
Base salary is expected to be between $53,500 and $85,600 annually, depending on qualifications and experience.
Benefits
- Health, life & disability coverage with choice between a PPO (Copay) plan or a High Deductible Health Plan with HSA.
- Two dental plan options: Core and Core Plus.
- Vision benefits.
- Company‑paid life insurance (2× base pay) and AD&D (1× base pay).
- Voluntary life and AD&D (employee‑paid up to maximums).
- Short‑term disability (up to 26 weeks, company‑paid).
- Long‑term disability (60 % of pay, company‑paid) with optional “buy‑up” to 66 ⅔ % of pay.
- Supplemental benefits (employee‑paid) including accident insurance, hospital indemnity, critical illness, and pet insurance.
- Parental leave (up to 6 weeks).
- Employee Assistance Program and Health Advocate support for mental/behavioral health, general health navigation, virtual health, and infertility/adoption.
- Employee discount program.
- Retirement 401(k) savings plan with company contributions.
- Employee Stock Acquisition Plan (ESAP).
- Time off: 11 paid holidays and vacation based on years of service for hourly and non‑exempt positions.