Associate Field Service Engineer - Baton Rouge/Shreveport, LA

Responsibilities

• Perform low risk troubleshooting and repairs on the designated modality with a 50% success rate of diagnosing the problem while working within the escalation procedure.
• Supervised calibrations and preventative maintenance on their designated modality.
• Work safely in confined areas, including high current/high voltages modulators (20-50 kV, 1500A), and use peripheral vision to gauge distances. The confined areas have potential hand/arm 'traps.' Depth perception is critical.
• Read, analyze, interpret, and follow signal flow on blueprints, schematics, and wiring diagrams.
• Submit timely and accurately; service reports, timesheets, expense reports, film badges and other paperwork as assigned.
• Parts inventory management.
• Provide product feedback to home office.
• Maintain all company-leased equipment, including company automobile, parts, and tools.
• Perform other related duties as assigned or requested.

Qualifications

• Associate Degree or equivalent experience preferably in Electronics, Physics or an associated discipline.
• Possess a good electro-mechanical aptitude.
• Computer literate.
• Experience with servicing Radar equipment is a plus.
• Proficiency in the use of test equipment and hand tools including oscilloscopes, multi-meters.
• A good understanding of Good Manufacturing Practice, including ESD requirements.
• Effective written and verbal communication skills.
• Exceptional customer service skills.
• Ability to represent the organization in a professional and positive manner.
• Ability to organize and prepare reports.
• Must be willing to travel and work unsociable hours.
• Must maintain an active driver’s license in the home state.

What we offer

• Opportunity to work with a proactive and supportive team.
• Excellent Medical, Dental and Vision coverage.
• 401k, paid Vacation and Holiday.
• A health of additional benefits including wellness reimbursement, tuition reimbursement and flexible spending account.
• Close-knit company culture.
• Upward mobility.