Associate Field Service Engineer

About the role

We are seeking an Entry-level Field Service Engineer to join our Power & Water Solutions business based in our Tinley Park, IL office. Our focus is on upgrading existing plant control systems with industry-leading automation controls and instrumentation to promote the sustainability and longevity of North America’s power grid and wastewater infrastructure. At Emerson, we help customers in the world’s most crucial industries tackle modern challenges. Join a team that drives innovation to make the world healthier, safer, smarter, and more sustainable.

Power & Water Solutions is an industry-leading controls automation company providing applications in renewable energy (solar, hydro, wind), fossil fuel power generation (natural gas and coal), and water treatment plant sectors. Learn more.

Responsibilities

• Perform on-site instruction of customer personnel, write and modify maintenance procedures, conduct quality control tests and/or product evaluations, and provide complete and timely reports on all activities with emphasis on defining problems encountered and services provided.
• Direct the efforts of personnel engaged in the installation of control systems, sub-systems, equipment, or their routine modification and repair.
• Provide direct engineering advisory assistance to the customer and act as a liaison within the company on issues related to equipment or related matters.
• Cultivate relationships with internal project teams, customer project teams, and contractors.
• Apply troubleshooting, problem-solving, decision-making, and planning skills.

Who you are

• You encourage open dialogue to discuss alternative perspectives.
• You break down objectives into appropriate initiatives and actions.
• You have strong listening skills.
• You readily tackle tough assignments.

Requirements

• Bachelor’s degree in engineering, computer science, or an equivalent combination of experience and education.
• This position requires up to 80% travel, typically one week in duration, with heavy travel more likely during the power systems outage season in the spring and fall.
• Knowledge of engineering fundamentals, design principles, and problem-solving methods.
• A problem-solver’s mindset, with the ability to analyze information and think creatively to find solutions.
• A collaborative mindset and strong communication skills.
• Legal authorization to work in the United States.

Preferred Qualifications

• Co-op or internship experience in a technical environment.
• Hands-on exposure to control systems, simulation tools, or other industry-related technologies.
• Comfort presenting ideas to different audiences.

Pay

The salary range for this role is $70,000 – $80,000 annually, plus overtime and a sign-on bonus, commensurate with skills, talent, capabilities, and experience.