Associate Experience Architect
Job Responsibilities
Lead project teams in the delivery of solution designs with specific timeline and budget.
Provide administrative guidance to Experience teams by following up on action items, updating projects schedules, and project status reporting.
Track project status, manage and escalate project issues and risks as appropriate.
Bridges technical and business systems knowledge from external sources into IT project management processes and techniques.
Support key aspects of the solution design process, from Initiation, to Design and Closure.
Manages small, moderate to large sized projects, including those involving multiple technologies, significant operational or implementation complexity.
Makes sure design projects, requests, and issues are fully resolved and signed off by the business readiness and deployment teams.
Aids the Director, Experience Architecture in documenting processes for continual improvement.
Technical And Organizational Skills
A strong technical project management mindset and must-do attitude is key to this job.
Interfaces with the Emerge and Tech@Aramark teams as well as Line of Business teams daily.
Communicates and prioritizes needs of project team and stakeholders with guidance from the Director, Experience Architecture.
Demonstrates solid organizational and follow-up skills to engage stakeholders and provide timely responses.
Understands, learns, and documents the implementation process and educates others in the process and expectations.
Communicates highly technical information to various audiences, including senior management, the user community, and less-experienced staff.
Has a work ethic that meets the high demands expected from an innovation team.
Experience in designing solutions with the complexity of multiple technologies and different business models.
Analyzes complex business and competitive issues and discerns their implications for the organization.
Effective communication and presentation skills are essential due to constant conversations in this role.
Ability to travel up to 10% of the time to fulfill project deliverables.
Qualifications
College degree or 2-5 years demonstrable experience in solution design/sales engineering.
CCDA/CCNA; CompTIA Network+ or equivalent certification preferred.
Sales engineering/solution selling experience a plus.
Ability to listen to Aramark field operations teams and clients and translate their goals, objectives, and friction points into actionable technical outcomes.
Functional understanding of LAN/WAN technology and high-level design is required.
Experience with MS Office Tools - Excel, Word, PowerPoint and Outlook.
Ability to translate and communicate raw data into actionable experience designs and clearly written documentation.
Experience with design programs - Visio or equivalent.
Ability to understand consumer experience flows in different settings and their corresponding operational requirements and communicate them effectively.