Associate Escrow Assistant (Onsite)

About the role

The Associate Escrow Assistant supports the Escrow department by assisting with customer service and administrative tasks related to escrow closings. This role primarily focuses on residential transactions.

Responsibilities

• Answers phones, greets customers, places calls, and follows up on information needed for escrow closings.
• In smaller escrow/branch offices, performs some receptionist duties.
• Processes opening orders, initial file setup, deposit and distribution of funds, written transmittals for funds and documents, handles reconveyances, preclosing maintenance, and post-closing follow-up on assigned files.

Requirements

• Experience with MS Office suite
• Strong customer service orientation
• Detail orientation
• Excellent verbal and written communication skills
• Problem-solving skills
• Able to multi-task and organized
• Able to work in a hectic and time-sensitive environment
• High School diploma or equivalent
• Experience dealing with the general public or office environment preferred

Qualifications

• High School diploma or equivalent

Skills

• Customer service orientation
• Detail orientation
• Verbal and written communication skills
• Problem-solving skills
• Ability to multi-task and stay organized
• Ability to work in a fast-paced and time-sensitive environment

Benefits

• Comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave
• Employee stock purchase plan

Pay

$16.07 - $21.41 hourly

Schedule

N/A