Associate Engineer, Software

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About the role

This role supports the development and deployment of software solutions that meet customer requirements and operate in scalable, highly available environments. The position involves designing, implementing, and testing software components using technologies such as virtualization, microservices, software-defined networking, network functions virtualization, and big data platforms. You will collaborate with engineering teams and follow detailed instructions under close supervision to complete routine technical assignments. Success is measured by delivering functional software stacks, maintaining clear documentation, and contributing to continuous system improvements.

Responsibilities

• Develop and implement software solutions to meet customer requirements and support scalable, highly available environments
• Maintain clear and accurate documentation for software code, system designs, and business requirements
• Collaborate with technical teams to deliver software solutions and communicate technical ideas effectively
• Contribute to the understanding and application of current and emerging technologies to support business goals
• Identify and share ideas for system analysis and continuous improvement of existing processes and services
• Perform other duties or projects as assigned by business management

Requirements

• Bachelor’s Degree or combination of education and experience deemed equivalent (Required)
• Acceptable areas of study include Computer Science or Engineering (Preferred)
• Less than 2 years of technical engineering experience (Preferred)
• At least 18 years of age
• Legally authorized to work in the United States
• Travel required

Skills

• Analytical Thinking (Required)
• Analytics (Required)
• Business Requirements Documentation (BRD) (Required)
• Collaboration (Required)
• Communication (Required)
• Customer Service (Required)
• Programming Languages (Required)
• Software Development (Required)
• Source Code Management (Required)
• Technical Writing (Required)

Pay

Base pay range: $66,900 – $120,600. The successful candidate’s actual pay will be based on work location, qualifications, and experience. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance, set at a percentage of eligible earnings in the prior year (e.g., 10% target). Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance.

Benefits

Full and part-time employees have access to the same benefits when eligible, including:

• Medical, dental, and vision insurance
• Flexible spending account
• 401(k) with company match
• Annual stock grants and employee stock purchase plan
• Paid time off (up to 4 weeks for new full-time employees and 2.5 weeks for new part-time employees annually) and up to 12 paid holidays
• Paid parental and family leave
• Family building benefits, back-up care, enhanced family support, and childcare subsidy
• Tuition assistance and college coaching
• Short- and long-term disability
• Voluntary AD&D, accident, life, disability, and long-term care insurance
• Mobile service and home internet discounts
• Pet insurance
• Commuter and transit programs