Associate - Dunkin Donuts (Sturbridge, MA) (Full-Time)

Key Responsibilities

• Adhere to schedule and arrive ready to work on time and hold themselves accountable for their responsibilities throughout their shift.
• Holds the Guest as their highest priority and is responsive to their needs and requests.
• Adhere to Brand standards and systems, delivering quality food and beverage to each guest.
• Maintain a clean and neat workstation; complete thorough cleaning of guest areas as directed.
• Complete all required training and support the training of other team members.
• Effectively execute restaurant standards and marketing initiatives.
• Follow all procedures related to cash, cleanliness, food safety, and restaurant safety & security.
• Comply with all restaurant and brand policies.

Essential Skills, Experience and Education Requirements

• Excellent verbal and written communication skills
• Excellent interpersonal and organizational skills
• Excellent time management skills and ability to work across all shifts
• Experience providing outstanding customer service
• Must be able to fluently speak/read English
• Capable of counting money and making change
• Able to operate restaurant equipment (minimum age requirements may apply)
• Guest Focus: anticipate and understand guests needs and exceed their expectations
• Able to traverse all parts of the restaurant quickly
• Follow DD uniform and grooming standards and policies
• Frequent standing for extended periods of time
• Must be able to lift 25-50 pounds at times
• Must be at least sixteen (16) years of age
• Ability to remain calm in a fast-paced environment
• Ability to work flexible hours. Open availability to work weekends and holidays and varying shifts at times