Associate Director - Workfront

About the role

The Associate Director - Workfront will lead the design, configuration, and optimization of Adobe Workfront solutions for enterprise clients. This role combines hands-on technical expertise with business process understanding to improve project management, automation, and operational efficiency.

Responsibilities

• Develop and configure Adobe Workfront solutions tailored to client requirements, applying best practices in project management, workflow design, and process automation.
• Configure and customize dashboards, reports, templates, workflows, and other Workfront functionality to improve client operations.
• Produce detailed Workfront architecture and configuration documentation for client design documents, working closely with business process experts and project leads.
• Design and implement automation processes using Workfront Fusion, connectors, and APIs to streamline project management, resource allocation, and other key business functions.
• Participate in discovery sessions and stakeholder interviews to understand business requirements, identify process gaps, and uncover opportunities for improvement.
• Audit client Workfront environments and recommend enhancements, new functionalities, and optimization opportunities.
• Troubleshoot and resolve configuration and integration issues while maintaining system performance, reliability, and usability.
• Stay current with Workfront best practices, product updates, and emerging capabilities to recommend and implement relevant improvements.
• Conduct comprehensive quality assurance and validation for configurations, integrations, and implementations.
• Collaborate with clients and internal teams to develop and deliver Workfront training that promotes effective adoption and usage.
• Act as a liaison between technical and business stakeholders, ensuring clear communication, alignment, and successful solution delivery.
• Provide ongoing technical support within the Workfront product scope to help clients achieve sustained success.
• Promote information security awareness, including acceptable use of information assets, malware protection, and password security practices.
• Evaluate how data is stored, processed, and transmitted while supporting compliance with applicable privacy and data protection standards such as GDPR and CCPA.
• Ensure appropriate data protection measures are incorporated throughout the information lifecycle to safeguard sensitive information.

Requirements

• 6+ years of experience developing and implementing Adobe Workfront solutions.
• Strong knowledge of Workfront architecture, system design, and integrations using Workfront Fusion, connectors, and APIs.
• Workfront Core Developer certification or equivalent professional expertise.
• Demonstrated ability to design and implement automation that improves workflows, project management processes, and operational efficiency.
• Strong troubleshooting and problem-solving capabilities, with experience diagnosing and resolving complex configuration or integration issues.
• Excellent communication and interpersonal skills, with the ability to work effectively with both technical and business stakeholders.
• Demonstrated ability to deliver training, provide technical support, and drive user adoption of enterprise software solutions.
• Strong organizational and prioritization skills, with the ability to manage multiple projects and competing priorities simultaneously.
• Ability to translate business requirements into practical, scalable Workfront solutions.
• Strong attention to detail and commitment to quality assurance, documentation, and implementation standards.
• Ability to work effectively in a fast-paced, collaborative, and client-focused environment.
• Understanding of information security, data privacy, and protection principles relevant to enterprise technology environments.
• Ability to evaluate security and privacy considerations related to the storage, processing, and transmission of sensitive information.

Benefits

• Annual salary range of $105,000–$130,000.
• Fully remote work opportunity within the United States.
• Full-time employment.
• Opportunity to work on enterprise-scale Adobe Workfront implementations and transformation initiatives.
• Exposure to Workfront Fusion, connectors, APIs, workflow automation, and advanced system integrations.
• Opportunities to collaborate directly with clients and cross-functional technical and business teams.
• Professional growth through exposure to evolving Workfront capabilities, best practices, and enterprise technology solutions.
• Opportunity to contribute to process optimization, automation, and improved operational efficiency for clients.
• Employment visa sponsorship may be available for eligible candidates.