Associate Director, US KYC Refresh

About the role

Join a purpose-driven winning team, committed to results, in an inclusive and high-performing culture.

Responsibilities

• Facilitate the regulatory onboarding of US clients in an efficient, compliant and client-centric manner;
• Resolve day-to-day matters/escalations for the regulatory onboarding team (1A) in the US; escalate complex issues to appropriate departments for resolution;
• Continually acquire and enhance knowledge of both the Bank’s and the Division’s business strategies and policies, risk management practices and methodologies, product offerings, financial markets, financial instruments, regulatory requirements, and Bank Office processes;
• Collaborate with business line management to develop processes and procedures to implement and maintain the business line AML Program, including customer on-boarding, customer refresh, name screening;
• Follow and adhere to AML controls; including review of high risk customers, screenings (PEP, Negative News, Sanctions, etc.), and standard KYC / AML policies;
• Develop and report KYC metrics, and prepare management reports/presentations for stakeholder meetings.
• Continuously look to improve/streamline the onboarding process for efficiency gains by understanding the end-to-end flow
• Coordinate with multiple teams in the process flow to ensure efficiency; identify real/potential gaps and fix/escalate accordingly.

Requirements

• Minimum of 7-10 years in financial services and recognized expertise of current and anticipated regulatory frameworks impacting client onboarding in the US – namely, US KYC/AML, Dodd-Frank and FATCA/Tax
• Minimum Bachelor’s degree in business, related field; compliance or equivalent experience
• A sound understanding of the banking and capital markets business is necessary, as is client-centric approach to the role. Must have broad knowledge of the end-to-end workflows among the Front, Middle and Back Offices. Will require work outside of traditional business hours from time to time
• Must be able to operate effectively within a stressful environment with changing priorities and tight time frames
• Knowledge of quality assurance processes
• Strong communications, analytical, organizational, project/change management, and planning skills;
• Knowledge of businesses, products, operations, systems, and organization

Qualifications

Minimum of 7-10 years in financial services and recognized expertise of current and anticipated regulatory frameworks impacting client onboarding in the US – namely, US KYC/AML, Dodd-Frank and FATCA/Tax

Minimum Bachelor’s degree in business, related field; compliance or equivalent experience

A sound understanding of the banking and capital markets business is necessary, as is client-centric approach to the role. Must have broad knowledge of the end-to-end workflows among the Front, Middle and Back Offices. Will require work outside of traditional business hours from time to time

Must be able to operate effectively within a stressful environment with changing priorities and tight time frames

Knowledge of quality assurance processes

Strong communications, analytical, organizational, project/change management, and planning skills;

Knowledge of businesses, products, operations, systems, and organization