Associate Director, US Field Force Deployment and Sales Force Effectiveness

Location: Boston Seaport, MA

About the Role

Are you ready to shape how a US field organization deploys, engages, and delivers for patients with rare diseases? This Boston-based role puts you at the center of commercial execution—turning segmentation, targeting, and territory design into smarter customer engagement and measurable business impact. You will help ensure that every field interaction is purposeful, every territory is optimized, and every decision is grounded in data and patient need. You will lead the US deployment strategy across multiple business units, partnering closely with senior commercial and sales leaders.

Responsibilities

• Set and evolve the US Deployment Strategy and Framework, spanning customer segmentation, targeting, field force sizing and structure, and territory design to enable precision engagement and accelerate growth.
• Proactively partner with business and sales leadership to translate strategy into field action plans, build alignment, and deliver outcomes across diverse brands and markets.
• Serve as the subject matter expert and champion of the Deployment Framework, educating partners and embedding standard processes across teams.
• Direct the quarterly alignment process for assigned business units, ensuring operational readiness and seamless execution against strategic objectives.
• Maintain alignment between upstream and downstream systems to ensure accurate rosters, clean alignments, and reliable data for field execution and analytics.
• Collaborate with sales leaders to evaluate and recommend territory changes; develop and socialize alignment scorecards that track quality, efficiency, and impact.
• Plan and implement major and minor field realignments end to end—scenario modeling, decision support, change management, and on-time deployment.
• Oversee roster management for assigned business units, ensuring accuracy, timeliness, and compliance for all field personnel changes.
• Partner with Government Relations to meet state registration requirements for field personnel, ensuring accurate reporting and avoiding monetary penalties.

Requirements

• Bachelor’s degree in a relevant field.
• 8+ years of related health care industry experience (e.g., pharmaceuticals, strategy consulting).
• Advanced knowledge of Field Force Deployment and Sales Force Effectiveness processes including practical application in the pharmaceutical industry, including standards and best practices.
• Demonstrated ability to evaluate optimal sales territory alignments.
• Strong business insight complemented with knowledge and experience of the US pharmaceutical industry data and market.
• Ability to adapt and thrive in a fast-paced environment while successfully managing multiple complex assignments.
• High level of integrity and dependability with a strong sense of urgency.
• Excellent presentation and communication skills, ability to interact with senior management.
• Advanced command of analytical tools (e.g., MS Excel, Access).
• Proven business acuity, including strong analytical skills, interpretation, and business problem solving.

Preferred Qualifications

• Pharmaceutical Sales Experience.
• Master’s degree or MBA.
• Territory Design software experience (e.g., Javelin Territory Designer or similar).
• High level of proficiency in MS Office software including: Word, Excel, Outlook, Visio, and PowerPoint.
• Mastery of Microsoft Excel.

Pay

The annual base pay for this position ranges from $147,908 to $221,862. Positions offer eligibility for various incentives—short-term incentive bonuses, equity-based awards for salaried roles, and commissions for sales roles.

Benefits

• Qualified retirement programs.
• Paid time off (vacation, holiday, and leaves).
• Health, dental, and vision coverage in accordance with the terms of the applicable plans.

Schedule

In-person working with an expectation of a minimum of three days per week from the office, balancing the need for in-office collaboration with individual flexibility.

Why Join Us

Here, your expertise in deployment and effectiveness translates directly into better reach for therapies that change lives. You will work with inventive colleagues who combine data science, field excellence, and real-world insights to solve tough problems for underserved patient communities. We move with urgency, bring unexpected teams together to spark new ideas, and value kindness alongside ambition—giving you the autonomy to build, test, and refine strategies with the backing of a global biopharmaceutical leader.