Associate Director, US Compliance Training
About Servier
Servier in the U.S. is a Boston-based, commercial-stage biopharmaceutical company launched by Servier Group in 2018. As a privately held organization, Servier is uniquely positioned to advance cutting-edge science, tackle underserved therapeutic areas, and make patients the focus of every strategic decision.
About the role
The Associate Director, US Ethics & Compliance — Compliance Training, will help ensure Servier fosters a robust culture of ethics and compliance by advancing a thoughtful, risk-based, and business-relevant training strategy for the US organization. The role will serve as a key partner to Ethics & Compliance colleagues and business stakeholders, helping to ensure employees understand compliance expectations and are equipped to make sound, ethical decisions in their day-to-day work. The position will report to the Head of US Ethics & Compliance and will be an integral player on the Ethics & Compliance team within the Legal, Privacy, Ethics & Compliance function.
Responsibilities
- Develop, implement, and continuously improve the US Ethics & Compliance annual training plan, ensuring that training priorities are risk-based, role-specific, practical, and aligned with business needs and compliance program objectives
- Enhance the Ethics & Compliance training program by designing sophisticated, targeted, interactive, and engaging training solutions for key audiences
- Partner with Commercial, Medical, R&D, HR, IT, Legal, and other relevant stakeholders to identify training needs, develop appropriate content, and deliver timely and practical training that supports ethical and compliant decision-making
- Design, develop, and deliver live, virtual, and online training materials on healthcare compliance topics, company policies, applicable laws and regulations, and other Ethics & Compliance program requirements
- Manage and improve training assignment, tracking, completion, and reporting processes, including tracking of completion metrics and escalation of overdue training, in collaboration with HR, IT, and other relevant functions
- Develop and implement methods to evaluate training effectiveness, including learner feedback, knowledge checks, completion trends, business partner input, monitoring and investigation insights, and other relevant measures
- Use data, metrics, and stakeholder feedback to identify training gaps, improve training content and delivery, and provide timely insights and reports to