Associate Director, U.S. Sales Enablement

Key Responsibilities

• Define and lead the U.S. sales enablement strategy aligned to Kyndryl’s industry, account, and offerings-led go-to-market priorities, partnering with the global team.
• Drive enterprise transformation initiatives (e.g., Customer Partner capability uplift, sales methodology standardization, AI-enabled selling).
• Translate strategic business imperatives into scalable enablement programs and execution roadmaps.
• Identify systemic performance gaps across regions, industries, and roles and prioritize interventions.
• Develop and refine GTM Onboarding programs.
• Continuously assess program effectiveness and refine based on measurable impact on revenue outcomes.

Sales Content, Messaging & Offer Enablement

• Oversee creation and governance of industry- and offering-specific sales content, including proposals, value messaging, and competitive positioning.
• Ensure alignment of sales messaging to Kyndryl’s offerings portfolio and client buying journeys.
• Partner with Marketing and Offering teams to deliver integrated, client-centric campaigns.

Sales Tools, AI & Digital Enablement

• Lead adoption and optimization of sales enablement technologies (e.g., CRM, knowledge platforms, AI tools such as Copilot).
• E2E sales tools improvement from deal intake to deal registrations.
• Drive AI-enabled selling practices (e.g., insights generation, account research, proposal drafting) to improve seller productivity.
• Establish governance and best practices for tool usage and adoption at scale.

Cross-Functional Alignment & GTM Integration

• Act as a strategic partner across Sales, Delivery, HR, Marketing, and Offerings to ensure alignment on capability building and go-to-market execution.
• Support integrated execution of industry-specific growth initiatives and strategic deals.
• Influence senior leadership on enablement priorities and investment decisions.

Talent Development & Leadership

• Lead and develop a high-performing sales enablement team across regions and functions.
• Partner with HR (HRBPs, Talent, Learning) to embed enablement into talent lifecycle processes (onboarding, upskilling, career progression).
• Establish governance, operating cadence, and execution discipline across the enablement function.