Associate Director, Talent Acquisition & Operations

About the role

This role is responsible for ensuring a seamless, equitable, and high-quality employee experience across the full talent lifecycle. The Associate Director will leverage operational excellence, data-driven decision-making, and people-centered problem-solving to support hiring managers, candidates, and employees. In addition, this role will manage a small portfolio of searches, supporting the full-cycle recruitment process from sourcing through offer.

Responsibilities

• Talent Operations & Employee Lifecycle Management (50%)
  • Develop and maintain documentation, SOPs, and knowledge-sharing resources for consistent, scalable talent operations
  • Own the interview coordination process, ensuring speed, consistency, accuracy, and a world-class candidate experience
  • Serve as the subject matter expert for the recruitment technology ecosystem (e.g., Workday and Workable)
  • Manage a small portfolio of searches, supporting end-to-end hiring processes including job setup, interview logistics, candidate communications, and offer coordination
• Systems, Data & Process Improvement (30%)
  • Approach broken processes with curiosity while mapping, diagnosing, and fixing inefficiencies with a systems-thinking mindset
  • Drive innovation in recruitment technology by identifying opportunities to simplify workflows, integrate new tech and AI, and enhance overall efficiency
  • Build dashboards, analyze KPIs, and co-translate recruiting data into actionable recommendations that inform strategic decisions
• Talent Acquisition & Hiring Support (20%)
  • Ensure data accuracy, process consistency, and timely movement of candidates within the Applicant Tracking System
  • Deliver an equitable, candidate-centered hiring experience that reflects Braven's values
  • Co-lead enablement sessions on interview best practices and hiring processes, earning trust and building strong relationships with hiring managers across functions

Requirements

• Minimum Requirements
  • At least 3 - 5 years of experience in talent operations, HR operations, recruiting operations, or a related field
  • Demonstrated experience supporting hiring processes and partnering with hiring managers in a fast-paced or growing organization
• Preferred Qualifications
  • Strong project management skills, with the ability to manage multiple priorities, meet deadlines, and operate effectively in ambiguity
  • Excellent organizational and analytical skills, with a strong focus on process improvement and operational excellence
  • Exceptional interpersonal and customer service skills, including the ability to communicate clearly and empathetically with candidates, employees, and leaders
  • High level of comfort using tools such as Google Suite, HRIS and ATS platforms (e.g., Workable, Workday), Slack, Jira, or similar systems
  • Proficiency in leveraging, implementing, and optimizing leading technology tools, including proven experience leading change management processes
  • Alignment with and exemplification of Braven's core values and mission
  • Ability to work in-person in Atlanta (GA), Chicago (IL), New York (NYC), or Newark (NJ) 3 days per week

Benefits

• Competitive base salaries based on the midpoint of the market among not-for-profit organizations of similar size, with opportunities for salary growth over time
• Unlimited vacation time in addition to org-wide holidays and week-long shutdowns in July and the end of the calendar year (this is a minimum of 19 days per year)
• Carrot benefits for fertility, family-building, and hormonal health
• Match of your 401K contribution up to 5% of your base annual salary, starting your first full month
• Coverage of 85% of health insurance premium for employee and dependents
• 12 weeks of paid parental leave
• A one-month paid sabbatical after 4 years on staff