Associate Director, SAP Internal Warehouse and Serialization

Moderna is seeking an Associate Director to lead the strategy, roadmap, delivery, and support of digital capabilities for internal warehousing and pharmaceutical serialization. This role owns SAP Extended Warehouse Management (EWM), SAP Advanced Track and Trace for Pharmaceuticals (ATTP), and SAP Information Collaboration Hub for Life Sciences (ICH), combining product ownership, SAP solution leadership, delivery management, and people leadership.

About the role

This individual will work closely with Supply Chain, Manufacturing, Quality, Regulatory, and Digital teams to deliver reliable, compliant, and scalable solutions. The role leads a team of internal employees and external service providers, accountable for roadmap delivery, operational performance, budget, vendor management, and business value realization.

Responsibilities

• Define and execute multiyear data internal warehouse and serialization strategy.
• Lead the internal warehouse and serialization team (internal FTEs and service providers).
• Prioritize with business leaders and track value realization (service, cost, working capital, and compliance).
• Define and execute the multiyear roadmap for internal warehousing and serialization capabilities.
• Serve as the Digital product owner for SAP EWM, ATTP, and ICH.
• Partner with business leaders to prioritize requirements, compliance needs, operational improvements, and technology investments.
• Lead the internal warehousing and serialization team, including employees, contractors, and service providers.
• Work closely with digital colleagues (Manufacturing, Quality, Master Data, Sales & Distribution, Finance, etc.) to define fully integrated solutions.
• Oversee solution design, configuration, integration, testing, deployment, and ongoing support.
• Ensure effective integration between SAP EWM, ATTP, ICH, SAP S/4HANA, manufacturing systems, packaging lines, logistics providers, and external partners.
• Drive improvements in warehouse execution, inventory accuracy, material flow, traceability, serialization compliance, and operational resilience.
• Ensure solutions comply with GxP, data integrity, cybersecurity, validation, and change-control requirements.
• Manage application performance, incidents, upgrades, technical debt, and continuous improvement.
• Establish and monitor KPIs related to service, compliance, system reliability, productivity, cost, and user adoption.
• Manage vendors, budgets, resources, risks, and delivery commitments.
• Evaluate relevant SAP innovations, including SAP Business Technology Platform, automation, analytics, and SAP Joule.
• Communicate roadmap, progress, risks, and value realization to business and Digital leadership.

Requirements

• Bachelor’s or advanced degree in Supply Chain, Logistics, Information Systems, Computer Science, Engineering, Business, or a related field.
• 10 or more years of experience delivering enterprise technology or SAP solutions.
• Strong experience with SAP EWM implementations, enhancements, or application management.
• Understanding of pharmaceutical serialization and traceability, preferably using SAP ATTP and SAP ICH.
• Strong understanding of warehouse processes, including receiving, putaway, inventory management, material staging, picking, packing, and shipping.
• Experience with SAP S/4HANA or SAP ECC and integration of EWM or WM/HUM with other modules such as MM, PP, QM, and SD.
• Experience integrating SAP with manufacturing systems, packaging lines, logistics providers, and external partners.
• Experience leading teams, vendors, and cross-functional technology programs.
• Experience working in a regulated environment and supporting GxP systems.
• Strong stakeholder management, communication, delivery, and problem-solving skills.
• Ability to operate strategically while remaining sufficiently hands-on to guide solution design and resolve complex issues.
• Experience with warehouse automation, barcode technologies, mobile devices, printing, robotics, or material-handling systems.
• Experience with SAP Business Technology Platform.
• Familiarity with SAP Joule or other AI-enabled capabilities supporting SAP processes.
• Experience leading global SAP deployments or building high-performing teams.
• Experience in the pharmaceutical, biotechnology, medical device, or another regulated industry.

Benefits

• Competitive healthcare, plus voluntary benefit programs to support unique needs.
• Holistic approach to well-being, with access to fitness, mindfulness, and mental health support.
• Family planning benefits, including fertility, adoption, and surrogacy support.
• Generous paid time off, including vacation, volunteer days, sabbatical, global recharge days, and a discretionary year-end shutdown.
• Savings and investments to help plan for the future.
• Location-specific perks and extras.

Pay

The salary range for this role is $142,500.00 - $256,500.00. An individual’s position within the salary range will be based on several factors including, but not limited to, specific competencies, relevant education, qualifications, certifications, experience, skills, performance, and business or organizational needs. The successful candidate may be eligible for an annual discretionary bonus, other incentive compensation, or equity award, subject to company plan eligibility criteria and individual performance.

Schedule

Moderna embraces a 70/30 work model, with 70% in-office structure to foster a culture rich in innovation, teamwork, and direct mentorship.

About Moderna

Since our founding in 2010, we have aspired to build the leading mRNA technology platform, the infrastructure to reimagine how medicines are created and delivered, and a world-class team. We believe in giving our people a platform to change medicine and an opportunity to change the world. By living our mission, values, and mindsets every day, our people are the driving force behind our scientific progress and culture. Together, we are creating a culture of belonging and building an organization that cares deeply for our patients, employees, the environment, and communities.