Associate Director, Quality Assurance

About the role

Manages and directs the overall functions of Quality and the laboratories at the Maxton plant. Responsible for directing all programs designated to the quality team including SQF, HACCP, FSMA, Recipe Management, Laboratories, Auditing, Quality Assurance Departmental procedures, product release and withheld programs. Responsible for training, engagement and career development of staff.

Responsibilities

• Provide Quality leadership to the Maxton site, including the development of the Quality plan, alignment/development of resources and execution of priorities.
• Ensuring the continuous improvement of the site Quality program to meet regulatory and CSC North American Quality requirements (Compliance Quality and all regulatory requirements for USDA and FDA).
• Drive process / continuous improvement initiatives through staff, work group, Plant group, and R&D (Process/Food Quality).
• Manage and drive Consumer Complaint reduction programs, initiatives at the plant.
• Participate and lead as a member of the CNA Quality leadership group responsible for Quality strategy development, policy alignment and network wide implementation.
• Must respond to new or revised regulations or policies, specifications, procedures, quality, and implications where utilized in a range of finished product.
• Must troubleshoot Quality issues across the various supply chains for ingredients, packaging, materials, and finished products supplied (examples; mislabeled, allergen risk management, equipment risk management, container non-conformance, etc.).
• Knowledge of Quality Standards and Quality Policies, with skills and ability to execute against requirements.
• Knowledge and general business acumen to support and influence multiple functions including Manufacturing, Product Development and Engineering.
• Knowledge in Food Safety/Quality audit practices in the food industry, as well as skill in adapting them to achieve business best practices. Must be familiar with SQF standard.
• Capable of engaging other business unit's Quality in development and standardization of Quality manuals, policies, procedures, and data templates; audit standards and procedures; and Quality Key Performance Indicators.
• Knowledgeable in Statistical Process Control programs and Process Capability studies.
• Ability to drive organizational alignment on Quality objectives with an enterprise-wide mindset, and the adaptation of structure, processes, and systems to achieve objectives.
• Capable of influencing development steps used in the Innovation and Commercialization process to leverage design in achieving consumer safety and quality objectives (example: HACCP Assessment).

Requirements

• Bachelor degree in Food Science, Biology or Chemistry or related field.
• Minimum of 12+ years plant/systems experience with demonstrated leadership achievement.
• Demonstrated experience in Food Safety, Regulatory, and Quality Systems and their application within food processing preferred.
• Experience in Sanitation and GMP Practices, familiarity with Pest Control programs and techniques.
• Demonstrated knowledge with Continuous Improvement tools (i.e. LEAN, Six Sigma, Kaizen, etc.).
• Comprehensive knowledge of food processing.
• Familiar with industry standard Quality Practices and procedures.

Nice to have

• 15+ years plant/systems experience with demonstrated leadership achievement.
• Familiar with formula and information management systems including Optiva, SAP and RMS.

Benefits

• Benefits begin on day one and include medical, dental, short and long-term disability, AD&D, and life insurance (for individual, families, and domestic partners).
• Employees are eligible for our matching 401(k) plan and can enroll on the first day of employment with immediate vesting.
• Campbell’s offers unlimited sick time along with paid time off and holiday pay.
• If in WHQ – free access to the fitness center.
• Access to on-site day care (operated by Bright Horizons) and company store.
• Giving back to the communities where our employees work and live is very important to Campbell’s. Our “Campbell’s Cares” program matches employee donations and/or volunteer activity up to $1,500 annually.
• Campbell’s has a variety of Employee Resource Groups (ERGs) to support employees.

Pay

The target base salary range for this full-time, salaried position is between $155,700–$214,100. Individual base pay depends on work location and additional factors such as experience, job-related skills, and relevant education or training. Total pay may include other forms of compensation. In addition, we offer competitive health, dental, 401k and wellness benefits beginning on the first day of employment.