Associate Director, Patient Support Experience & Engagement Lead - US Marketing Immunology

About the role

Job Summary: The Associate Director, US Marketing Immunology, PSP Experience & Engagement Lead is responsible for shaping the end-to-end patient and healthcare provider experience for the Immunology Patient Support Program, with strategic ownership across PSP branding, content and messaging, and the healthcare provider portal. This role translates patient support and brand strategy into a cohesive content ecosystem, ensuring the experience is consistent, useful, compliant, and designed around patient and provider needs. The role serves as the primary brand lead for PSP content development. This role also provides strategic leadership for portal scope, design requirements, feature prioritization,