Jobs · Education · California

Associate Director of Undergraduate Admission

Santa Clara University · Santa Clara, CA · 1 wk ago
Education$33.94–$40.72/hrFull-time

Compensation: $33.94 - $40.72 per hour, based on education, experience, skills relevant to the role, and internal equity. Pay frequency: hourly.

About the Role

The Associate Director of Undergraduate Admission is a strategic member of the Undergraduate Admission Office team, responsible for managing and supporting a broad portfolio that includes SCU Admission events, business practices, marketing, and communications. This role focuses on first-year, transfer, and international student populations, as well as counselors and families. The Associate Director will contribute to setting and implementing strategic direction to meet recruitment and enrollment targets, manage a specific geographic territory, and assist in attracting and enrolling a diverse undergraduate student population.

This is a non-exempt, 12-month position reporting to the Director of Admission, with an emphasis on international admission.

Responsibilities

  • Contribute to and support strategy for territory and international outreach, recruitment, and enrollment plans, including recruiting, marketing, application evaluation, and communication strategies (20%).
  • Manage, analyze, and develop a strategic plan for a designated geographic territory, including planning and implementing recruitment events, conducting school visits, and maintaining communication with high school officials (30%).
  • Review and evaluate applications from the designated territory and make admission decisions as authorized, including transfer applications (30%).
  • Manage assigned projects and initiatives, such as Open House, Preview Day, Transfer Admit Day, and virtual recruitment tools (20%).
  • Assist in developing marketing and communication strategies, including email, web, and social media presence throughout the admission cycle.
  • Collaborate with the Marketing Team to engage and inform prospective and admitted transfer and international students, parents, and counselors.
  • Establish timely and targeted tactics for transfer and international audiences using Slate CRM reports and other tools.
  • Serve as a principal foreign credential evaluator, including training staff.
  • Develop and maintain cooperative relationships with university departments such as the Registrar, International Student & Scholar Services, Office of Diversity and Inclusion, Orientation, and Drahmann Advising Center.
  • Represent SCU at college fairs, college/transfer nights, parent programs, and community meetings, which may require evening and weekend work.
  • Coordinate territory events and receptions, including room reservations, catering, and other services.
  • Analyze territory enrollment trends and develop strategic recruitment plans using available data.
  • Conduct presentations and counsel students, parents, and counselors regarding admission, financial aid processes, and policies.
  • Respond to inquiries via letter, telephone, and email regarding admission and enrollment.
  • Develop projections for short- and long-term territory planning.
  • Review and evaluate undergraduate first-year and transfer applications, ensuring entrance requirements are met and making admission recommendations.
  • Identify students eligible for merit and special scholarships and make recommendations based on the applicant pool.
  • Assist operations staff with processing and maintaining applicant records, resolving issues within the assigned territory.
  • Assist in developing and implementing Undergraduate Admissions marquee events and strategic programming, focusing on transfer and international populations.
  • Coordinate with internal and external marketing partners to develop promotional messaging.
  • Provide financial analyses, projections, and reports to support budget development and administration.
  • Coordinate alumni volunteers, students, and other admissions staff for project implementation.
  • Assess the effectiveness of efforts and modify plans as needed.
  • Maintain professional currency through active participation in associations and committees.
  • Process and report expenses according to departmental protocol.

Qualifications

  • Bachelor’s degree required; Master’s degree and admissions-related experience in a college environment are highly desirable.
  • Minimum of three years of related work experience.
  • Understanding and appreciation for the Jesuit, Catholic mission, goals, and values of the University.
  • Experience with transfer and international students.
  • Commitment to customer service, both internal and external to the department.
  • Experience using Slate CRM to develop reports, communication campaigns, and events.
  • Exceptional organizational skills and attention to detail.
  • Excellent written and interpersonal skills.
  • Ability to manage multiple tasks and exercise sound judgment in a fast-paced environment.
  • PC proficiency, including PeopleSoft, MS Word, Excel, Google Apps, and Slate CRM.
  • Ability to handle confidential information.
  • Self-motivated with minimal supervision required.
  • Creative problem-solving skills.
  • Sensitivity toward people of diverse social, cultural, and ethnic backgrounds.
  • Willingness to work as part of a team.
  • Fluency in another language is desirable.
  • Possession of a valid California driver’s license with a satisfactory driving record and ability to travel as required.

Physical Demands

  • Considerable time spent at a desk using a computer.
  • May require travel to other buildings on campus, within the Bay Area, or out-of-state locations.
  • May require lifting 40-50 lbs (e.g., boxes of marketing or event materials).
  • Must be able to drive long distances for recruiting purposes.

Work Environment

  • Typical office environment, mostly indoors with windows.
  • Frequent interruptions, particularly during large events.
  • Routine use of standard office equipment such as computers, phones, copiers, scanners, and filing cabinets.
  • Telecommuting may be approved, with work required to be performed within California, Nevada, Oregon, Washington, Arizona, or Illinois.

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