Associate Director of Sales

About the role

Lead, coach, and inspire a high-performing Sales team to achieve and exceed revenue goals across group, business travel, and catering segments.
Drive new business through strategic prospecting, relationship-building, and active participation in industry events and trade shows.
Manage and grow a portfolio of key accounts, ensuring consistent, high-quality service and long-term partnerships.
Partner closely with Events, Revenue Management, and Operations teams to deliver seamless execution and aligned strategies.
Present sales performance, market insights, and business trends to ownership and senior leadership.
Identify opportunities for process improvement, systems optimization, and sales training initiatives.
Step in for the Director of Sales & Marketing as needed to ensure continuity of leadership.
Actively engage in the Dallas/Fort Worth business and hospitality community to strengthen Hyatt Regency DFW’s presence and partnerships.

Responsibilities

• Lead, coach, and inspire a high-performing Sales team to achieve and exceed revenue goals across group, business travel, and catering segments.
• Drive new business through strategic prospecting, relationship-building, and active participation in industry events and trade shows.
• Manage and grow a portfolio of key accounts, ensuring consistent, high-quality service and long-term partnerships.
• Partner closely with Events, Revenue Management, and Operations teams to deliver seamless execution and aligned strategies.
• Present sales performance, market insights, and business trends to ownership and senior leadership.
• Identify opportunities for process improvement, systems optimization, and sales training initiatives.
• Step in for the Director of Sales & Marketing as needed to ensure continuity of leadership.
• Actively engage in the Dallas/Fort Worth business and hospitality community to strengthen Hyatt Regency DFW’s presence and partnerships.

Requirements

Minimum of 5 years of progressive hotel sales experience, including leadership experience in a full-service or convention hotel.
Proven success in driving group and transient business with strong closing and negotiation skills.
Experience with Hyatt systems such as Delphi, Envision, or similar CRM tools preferred.
Strong financial and analytical skills, including forecasting, reporting, and budget management.
Excellent organizational, communication, and interpersonal skills.

Qualifications

• Bachelor’s degree in hospitality, Business, or related field preferred.
• Proven success in driving group and transient business with strong closing and negotiation skills.
• Experience with Hyatt systems such as Delphi, Envision, or similar CRM tools preferred.
• Strong financial and analytical skills, including forecasting, reporting, and budget management.
• Excellent organizational, communication, and interpersonal skills.

Skills

Strategic thinker with strong business acumen and the ability to translate data into actionable insights.
Skilled communicator with excellent presentation and negotiation abilities.
Relationship-builder who brings energy, professionalism, and authenticity to every interaction.

Benefits

We offer a comprehensive benefits package designed to support you both personally and professionally:

• Medical, Dental, and Vision coverage starting after 30 days
• Complimentary on-site parking
• Free colleague meals during shifts
• 401(k) with company match
• Discounted and complimentary hotel stays worldwide
• Paid holidays, vacation, and sick time
• Personal Development Reimbursement Program
• Career advancement opportunities across Hyatt’s global portfolio

Pay

N/A

Schedule

N/A