Associate Director of Population Health

Overview

Under the leadership of the Director of Population Health, manages and provides direction to the Population Health team managers and supervisors to ensure Basic Population Health Management activities are performed in compliance with DHCS and NCQA requirements. Participates in the development, implementation, and maintenance of Population Health programs and achievement of department goals and objectives in a fast-paced, dynamic environment.

Responsibilities

• Provides day-to-day direction to Pop Health managers and supervisors to meet department goals and objectives.
• Oversees team performance management, including onboarding activities, monthly support cards, and annual performance evaluation process. Keeps Director apprised of staff concerns and accomplishments, and provides feedback on performance evaluations.
• Collaborates with internal departmental leaders as well as cross-departmental leadership to ensure regulatory compliance for DHCS and NCQA requirements, including mandatory submissions and audits.
• Responsible for establishing and maintaining reports that analyze the efficacy of each Population Health activity and producing a summary, at least annually or upon request, that includes statistical reports of Population Health activities and impact.
• Develops and maintains knowledge base of Partnership benefits and Population Health programs. Serves as a resource for staff, other departments, and external parties on how Population Health programs serve organizational objectives.
• Actively participates in organizational meetings and goals; providing input where appropriate and informing assigned team of what is learned or changed as a result of those meetings.
• Ensures all departmental policies and procedures are updated at least annually, or as needed, and presented to appropriate committees for review.
• Other duties as assigned.

Qualifications

• Bachelor's degree required or Masters or Doctorate in Public Health preferred.
• Minimum five (5) years of relevant experience in health care operations; minimum three (3) years of management experience with effective problem solving; or equivalent combination of education and experience.
• Current California Registered Nurse license preferred.
• Working knowledge of Medi-Cal (DHCS) program and/or NCQA Health Plan guidelines. Knowledge of and experience with Federal Medicaid and/or California Medi-Cal programs preferred.
• Strong organizational skills required. Computer literacy and proficiency.
• Valid California Driver's License and proof of current automobile insurance compliant with PHC's policies are required to operate a vehicle and travel for company business.

Performance Based Competencies

• Excellent written and verbal communication skills in English.
• Demonstrated effective leadership and analytical skills.
• Effective oral and written communication skills.
• Ability to work effectively across departments and functions within the organization.
• Ability to manage multiple concurrent projects and maintain a work pace appropriate to the workload.
• Ability to assist individuals in recognizing and solving problems.
• Excellent interpersonal skills.

Work Environment And Physical Demands

• Ability to use a computer keyboard.
• Ability to prioritize workload and initiate action to acquire needed information from professionals by phone.
• Ability to function effectively with frequent interruptions and direction from multiple team members.
• More than 50% of work time is spent in front of a computer monitor.
• Must be able to lift, move, or carry objects of varying size, weighing up to 10 lbs.
• Some travel required (up to 25%) including occasional overnight.

Hiring Range

$156,741.30 - $203,763.69