Associate Director of Graduate/Professional Programs (Fin Aid/Scholarship Leader)

About the role

The Division of Enrollment Management at IU Indianapolis seeks an individual who values innovation, change, and entrepreneurial approaches to advance the mission of the institution. Key responsibilities include implementing policies, interpreting regulations, overseeing financial aid and scholarship programs, and providing guidance to other staff.

Responsibilities

• Uses discretion to implement policies and procedures.
• Exercises financial aid professional judgement on a case-by-case basis.
• Interprets, implements, and applies federal, state, and university regulations.
• Develops, implements, and manages recruitment and retention initiatives.
• Provides oversight and supervision of graduate and professional school liaisons.
• Ensures financial aid compliance and awarding integrity.
• Serves as primary financial aid administrative expert for graduate and professional programs.
• Evaluates possible courses of action and takes action based on conclusions.
• Provides guidance and direction to other staff and subordinates.
• Affirms efforts to meet institutional enrollment management mission and goals.
• Maintains hiring and supervisory authority for graduate and professional school liaison positions and support staff positions.
• Assists in making budgetary recommendations for awarding HRSA loans for graduate/professional population.
• Reports on area activities and develops ways to assess how area meets strategic goals and objectives.
• Serves on advisory committees and taskforces related to financial aid and scholarships.
• Maintains hiring and supervisory authority for graduate and professional school liaison positions and support staff positions.
• Assists in office hiring efforts by serving on committees and sharing human resources expertise.
• Participates in ongoing professional development and continuing education activities.

Requirements

• Required Bachelor's degree in business, public policy, or related field.
• Preferred Master's degree in related field.
• 4 years in student services, enrollment management, higher education student affairs, or related field.
• 1 year of management experience in relevant field.
• 5 years of progressive experience in financial aid required; 6+ years of experience preferred.

Qualifications

• Proficient written and verbal communication skills.
• Maintains a high degree of professionalism.
• Demonstrates time management and priority setting skills.
• Demonstrates a high commitment to quality.
• Excellent organizational skills.
• Excellent collaboration and team building skills.
• Effectively coaches and delivers constructive feedback.
• Instills commitment to organizational goals.
• Demonstrates excellent judgment and decision-making skills.
• Effective conflict management skills.
• Buils and manages effective teams.
• Interprets federal, state, and institutional rules and regulations.

Skills

• Experience in PeopleSoft.
• The ability to effectively communicate and operate a computer and other standard office productivity equipment.
• The ability to perform sedentary work and move around an office environment and campus.
• The ability to perform essential functions with or without accommodation.
• The ability to assist in annual staff conference planning, IU commencement ceremony, and other student-related events.

Benefits

Indiana University offers a comprehensive range of benefits including medical and dental insurance, health savings account, healthcare and dependent care flexible spending accounts, basic group life insurance, voluntary supplemental life, long-term disability, critical illness, and supplemental accidental death & dismemberment insurance, base retirement plan, and tuition subsidy for employees and family members taking IU courses. Additionally, there are paid holidays, paid time off, and other perks such as an employee assistance program (EAP).