Associate Director of Admissions

About The University Manhattan University is nestled in the historic neighborhood or Riverdale , close to dozens of restaurants and shops as well as Van Cortlandt Park , and is only 35 minutes from midtown Manhattan. Manhattan University is nationally ranked and offers degree programs in the arts, business, education, engineering, and science. The University has approximately 2,900 full and part-time undergraduate and graduate students enrolled in over 50 fields of study. It is committed to excellence in teaching a diverse student body and preparing students for successful careers and fulfilling lives. We are committed to creating an inclusive environment where all employees and faculty members can thrive personally and professionally. Position Description Travel Percentage: Up to75% Reports to: Vice President for Enrollment Management and Marketing and the Dean of Admissions Openings: 1 The Associate Director of Admissions' goal will be to successfully hire, train, supervise, and motivate admissions staff toward improving graduate and undergraduate enrollment, which is critical to the success of the university. This position oversees members of the admissions recruitment team, including up to two Undergraduate Admissions Specialists and the Graduate Admissions Specialist, and supports territory management with a primary focus on graduate recruitment. Approximately 75% of the role will be dedicated to graduate recruitment and 25% to undergraduate recruitment. The ideal candidate will be ready to work with the team on engagement and sales techniques that move students toward enrollment at the University. Job Responsibilities Hiring, training, and coaching the Undergraduate Admissions Counselors team with positivity, care, and goal orientation while motivating them toward recruitment goals for head count and net revenue that are in line with the goals of the University. Supporting interdepartmental student recruitment initiatives by serving as an Admissions liaison to the Student Engagement Office, Residence Life division, and Athletics department. Providing supervision and oversight of up to two Undergraduate Admissions Specialists and the Graduate Admissions Specialist, ensuring alignment with recruitment goals, office priorities, and service standards. Serving as a secondary athletic pre-read reviewer for first-time, full-time students in collaboration with the Director of Transfer Operations and Credit Evaluations. Assisting in the research, development and implementation of the undergraduate student recruitment plan with the goal of growing traditional undergraduate enrollment. Helping create and uphold admissions standards that reflect the values and goals of Manhattan University. Managing assigned recruitment territories and/or student groups, with approximately 75% of efforts focused on graduate recruitment and 25% focused on undergraduate recruitment, including outreach, engagement, and follow-up strategies that support enrollment goals. Communicating effectively and courteously with others, including employees, students, and the public, in a spirit of team work, respect and customer service. By actions, words, and lifestyle, be a role model to students, whether through casual contact or in a formal supervisory role. Demonstrated experience working cross culturally with respect, appreciation and humility. Up to 75% travel commitment during peak recruitment months: September, October, March, and April. Other duties as assigned. Requirements A Bachelor's Degree or further education. 3+ years of increasing responsibility in College Admissions, Sales, Customer Service, Retail or other customer-facing industries and a demonstrated ability to produce results within the context of a team environment. Strong communication and presentation skills . Strong self-motivation, initiative, goal setting skills, the ability to set objectives and a desire to learn and grow. Prior management experience is preferred but not required. Ability to demonstrate leadership outside of a management position could also be considered. Willingness to work cooperatively and constructively with a wide variety of people and the ability to speak to changing demographics in the country and its effect on the recruitment of students. The ability, willingness and availability to travel, including by car and airplane. Must have a valid driver's license. A desire to work with a diverse community of students and employees who represent various cultures, backgrounds, and abilities. Manhattan University is an E-Verify employer. Founded in 1853, Manhattan University is an independent Catholic Lasallian institution located in Riverdale, NY that embraces students of all faiths, cultures, and traditions. The mission of the University is to provide a dynamic student-centered educational experience that prepares graduates for lives of personal development, professional success, civic engagement, and service to their fellow human beings. We expect our faculty, administration, and staff to be knowledgeable about our mission and to make a positive contribution to the mission. Manhattan University provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to age, race, creed, color, sexual orientation, military status, sex, disability, marital status, partnership status, pregnancy, caregiver status, domestic violence victim status, gender identity or expression, arrest or conviction record, criminal history, credit history, national origin, alienage or citizenship status, unemployment status and salary history. Manhattan University values and celebrates diversity and is committed to providing an inclusive environment for all employees. All interested, qualified persons are encouraged to apply. Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.