Associate Director, Materials Management Systems

Location: Tarrytown, New York

Grant funded, Day shift, Monday–Friday, 9 AM–5 PM (7.5 hours daily)

Pay Range: $112,000.00–$140,000.00

About the Role

The Associate Director, Materials Management Systems defines and executes the enterprise strategy, governance, and long-term roadmap for Montefiore Health System’s Materials Management information systems. This role serves as the enterprise functional owner and strategic leader for Materials Management–related technology, with accountability for performance outcomes, system adoption, and continuous optimization aligned to organizational financial and operational goals.

Primary responsibility includes the Infor ERP Materials Management modules and InnerTrack systems supporting PO receiving and package tracking, as well as future MMIS tools. The role also oversees Materials Management operations at St. John’s Riverside and Garnet Health, including Warehouse, Central Stores, Receiving and Distribution, and PAR distribution for clinical areas, ensuring integration into Montefiore processes.

This position provides system-wide leadership across all Materials Management teams, ensuring standardization, scalability, and enterprise alignment. It acts as a strategic partner to Materials Management teams, Strategic Sourcing, Procure to Pay, Data Analytics, Project Design & Enablement, MIT (IT), and end users to align system usage with operational and financial objectives.

Responsibilities

• Define and execute the enterprise Materials Management systems strategy, including roadmap, prioritization framework, and governance model, with guidance and approval from the Senior Director.
• Establish KPIs and performance benchmarks tied to inventory optimization, receiving efficiency, system adoption, and financial outcomes.
• Execute enterprise-wide transformation initiatives across ERP and ancillary systems.
• Support the Senior Director on executing decision authority for Materials Management system priorities, configurations, and enhancements.
• Serve as the subject matter expert for Infor Materials Management ERP modules (e.g., Receiving, Inventory Management, PAR Management, Item Master, and related workflows), collaborating on strategic direction, standards, and system governance.
• Serve as the subject matter expert for InnerTrack for PO receiving visibility and package tracking.
• Ensure system configurations, workflows, and controls support standardized Materials Management practices across teams.
• Maintain accountability for system integrity, data accuracy, and operational usability from a Materials Management perspective.
• Partner with MIT (IT), vendors, and end-users to resolve system issues, implement enhancements, and prevent recurring defects.
• Collaborate with Materials Management leaders and frontline teams to improve system adoption, efficiency, and compliance with standard workflows.
• Represent Supply Chain Services in enterprise technology discussions related to ERP and ancillary systems impacting Materials Management.
• Oversee the development of an enterprise reporting strategy, ensuring dashboards and analytics support executive decision-making, financial performance tracking, and system-wide optimization.
• Collaborate with Data Analytics teams to develop and maintain recurring and ad-hoc reports (e.g., inventory performance, receiving efficiency, PAR compliance, operational KPIs, and executive dashboards).
• Translate system data into actionable insights for Supply Chain and other leadership.
• Establish ad-hoc reporting using manually tracked data and exports from Materials Management systems (e.g., Infor ERP or InnerTrack).
• Lead and/or perform end-to-end functional testing for Materials Management functions, including monthly and semi-annual Infor ERP updates, bug fixes, patches, and system enhancements.
• Test across multiple environments, validate workflows, and document outcomes. Partner with MIT and vendors to resolve issues prior to production deployment.
• Support Materials teams in monitoring product availability and open order status to prevent shortages and delays in patient care.
• Collaborate with Materials and Supply Chain Services team members, vendors, and clinical end users as needed.
• Establish a system-wide training strategy and adoption frameworks, ensuring scalable onboarding, change management, and sustained compliance.
• Review, update, and maintain training materials, job aids, and standard operating procedures related to Materials Management systems.
• Perform and/or lead system training sessions for Materials Management staff and other stakeholders.
• Support change management initiatives to ensure successful adoption of system updates, enhancements, and standardized processes.
• Establish and maintain governance for Materials Management system changes, access controls, and data standards.
• Identify opportunities to reduce manual workarounds, improve automation, and enhance system utilization.
• Support audits, internal controls, and compliance efforts related to inventory management and system usage.
• Coordinate with Physical Inventory vendor, Materials team, and IT in performing full physical inventories, including managing scheduling, overseeing the process, and performing inventory freezes, loads, and unfreezes in ERP.
• Oversee Materials Management operations at St. John’s Riverside and Garnet Health, including Warehouse, Central Stores, Receiving and Distribution, and PAR distribution for clinical areas.
• Set policies and procedures for these departments and ensure compliance.
• Manage the local management team and evaluate operations to ensure Materials teams support clinical teams appropriately.
• Provide coaching, performance management, and succession planning.
• Manage vendor relationships, including performance oversight, contract alignment, and strategic planning for relevant vendors.

Requirements

• Associate’s degree required; Bachelor’s degree preferred.
• Equivalent experience in a healthcare system in Materials Management/Supply Chain roles may substitute for education.
• 4–6 years of progressive experience in Materials Management, Supply Chain Systems, or MMIS support, preferably within a large healthcare system.
• 4–6 years of leadership experience, including managing teams and/or enterprise initiatives (preferred).
• 4–6 years of experience supporting a multi-hospital, multi-site healthcare system (preferred).
• 4–6 years of familiarity with healthcare supply chain analytics and reporting tools (preferred).
• 4–6 years of experience developing and delivering system training programs (preferred).
• 4–6 years of experience managing represented staff in a collectively bargained environment (preferred).

Skills

• Strong experience in Microsoft Office suite, especially Excel, PowerPoint, and Outlook (high proficiency).
• Demonstrated hands-on experience managing ERP Materials Management modules (high proficiency).
• Experience supporting or managing systems for PO receiving, inventory control, and package tracking (e.g., InnerTrack or similar platforms) (high proficiency).
• Proven ability to lead cross-functional initiatives involving IT, operations, and analytics teams (high proficiency).
• Strong analytical, organizational, and communication skills (high proficiency).
• Strong project management skills, preferably with PMP-type certification (high proficiency).
• Strong public speaking skills, with comfort presenting to large groups and high-level leadership (high proficiency).
• Strong team-building skills for training and gaining team support to ensure successful outcomes (high proficiency).