Associate Director, Market Research – Systemic Mastocytosis (SM)

About the role

We are an innovative global healthcare company, committed to transforming the lives of people with immune challenges, rare diseases and blood disorders, cancers, and neurological disorders. From R&D to sales, our talented teams work together, revolutionizing treatment, continually improving products, understanding unmet needs, and connecting communities. We chase the miracles of science every single day, pursuing Progress to make a real impact on millions of patients around the world.

Responsibilities

• Orchestrate a highly relevant and impactful insight agenda for the US Systemic Mastocytosis business; proactively identify needs and recommend effective solutions to address needs, supported by the US Insights & Analytics lead for SM.
• Be a highly valued strategic thought partner to the US Commercial team leveraging a strong understanding of external context and customer needs to make strong business decisions related to launch readiness, brand strategy, stakeholder communications and other initiatives.
• Effectively support / inform standard US Commercial business processes, such as performance tracking, forecasting demand including alignment of competitive insights.
• Cultivate strong partnerships across a matrixed internal environment (e.g. US commercial, the Insight & Analytics Team and Global), including alignment and coordination of projects.
• Cultivate relationships with the Insights vendor community to innovate high quality workstreams customized to business needs; collaborate to envision, design, execute and report results of market research studies that deliver actionable insights, highly relevant to current business situations.
• Effectively manage projects, driving collaboration between internal and external teams at each stage of the process from vision through fieldwork and reporting.
• Communicate data / insights clearly and concisely using business acumen, focused on customer needs, and with a clear call to action tailored to specific audiences.
• Collaborate with other functions (e.g. forecasting, analytics, patient services) to deliver integrated insights and recommendations to Commercial teams.
• Operationalize insight workstreams on time, within budget, and compliantly.
• Be an insights subject matter expert to lead and develop colleagues where applicable.

Requirements

• Bachelor's degree required; advanced degree (MBA, MS, MD, PhD) preferred
• A minimum of 5 years of experience in pharmaceutical/biotech market research (experience may be gained at a manufacturer OR at a consulting firm working on pharma/biotech projects)
• Strong primary market research capabilities with understanding of various methodologies (quantitative, qualitative, and agile approaches)
• Excellent project management skills with demonstrated ability to lead multiple market research workstreams in a compliant and timely manner
• Strong strategic thinking and business acumen with deep understanding of the life-sciences industry
• Knowledge of secondary/syndicated pharmaceutical data sources (prescription data, patient claims data, promotional audits)
• Excellent communication skills across all organizational levels, including senior leadership

Qualifications

• Prior experience on US Commercial launches (preferably with 2+ years focused on Rare Disease, Immunology, and/or Oncology)
• Experience working with related functions (New Product Planning, Marketing, Value & Access)
• Vendor management experience in the insights/market research space

Skills

• Ability to cultivate relationships with key stakeholders to be a highly relied upon strategic thought partner to your Commercial team
• Capable of communicating clearly to various audiences, including senior leadership
• Ability to influence key decision-makers in a highly matrixed environment
• Strong attention to detail and accuracy of insights
• High degree of curiosity, driven to solve problems through the lenses of analytical and emotional reasoning
• Strong work ethic and personal motivation

Benefits

Employees may be eligible to participate in Company employee benefit programs, and additional benefits information can be found here.

Pay

Commensurate with demonstrated experience.

Schedule

N/A