Associate Director, Lead to Cash – Technology and Transformation

Function Overview

The Associate Director, Lead to Cash – Technology and Transformation is accountable for enabling business value across FMC’s Commercial, Sales, and Order Fulfillment processes through disciplined technology leadership, strong business partnership, and effective delivery.

Key Responsibilities

• Serve as the primary IT partner to Commercial, Sales, and Order Fulfillment leaders, aligning technology roadmaps and initiatives to business priorities, measurable outcomes, and value realization while fostering trusted partnerships and clear decision-making.
• Lead end-to-end delivery of Lead-to-Cash technology initiatives, ensuring prioritized execution, adoption, value realization, effective risk management, and alignment between global standards and regional business needs. Partner across IT functions to manage dependencies and deliver integrated, sustainable enterprise solutions.
• Ensure the stability, scalability, and continuous evolution of the ERP and digital ecosystem through improvements in reliability, integrations, automation, data quality, monitoring, and compliance with enterprise standards.
• Lead the Digital Enterprise Function operating model, including demand management, backlog prioritization, investment governance, and delivery team alignment, while providing visibility into progress, trade-offs, and realized business value.
• Lead, coach, and develop talent while fostering a culture of accountability, collaboration, continuous improvement, learning, data-driven decision-making, and shared ownership of outcomes aligned to future business needs.

Required Education

• Bachelor’s degree in Information Technology, Business, Engineering, or a related discipline, or equivalent experience.

Qualifications

• 8+ years of experience in Information Technology, Digital Transformation, or Business Technology roles, including senior leadership positions.
• Experience designing and leading initiatives to improve Commercial, Sales, Order-to-Cash, or customer-facing business processes through technology.
• Partnering with Director, VP, and C-Level executives to challenge and define strategy, clarify trade-offs from a technology or implementation perspective, prioritize investments, and deliver measurable results.
• Five or more years of experience delivering enterprise-scale solutions, preferably in SAP-centric environments (S/4HANA strongly preferred).
• Experience operating in complex, global organizations with distributed teams.
• Strong leadership presence, executive communication skills, and ability to influence across functions.

Preferred Experience

• CRM platforms, e-invoicing, Electronic Data Interchange (EDI), order management, and commercial analytics.
• Modern delivery models (product teams, agile, or pod-based delivery).
• Advanced digital capabilities such as automation, analytics, AI, or GenAI applied to commercial processes.
• Regulated industry experience (agriculture, chemicals, life sciences) is a plus.