Associate Director, Lab Operations (LCMS Regulated Bioanalysis)

About the role

The Associate Director, Lab Operations (LCMS Regulated Bioanalysis) will lead and manage laboratory operations within IQVIA Laboratories at Ithaca.

Responsibilities

• Manage and direct daily activities of assigned laboratory work group(s) through delegation, technical training, and work supervision
• Screens, plans, prioritizes, and assigns workload, tasks, and projects to meet operational objectives
• Partner with leadership to develop performance standards and establish relevant metrics to drive departmental success
• Hire, train, develop, and manage performance of staff in accordance with organizational policies and applicable regulations
• Identify and drive opportunities for cost savings and revenue, contributing to budget planning for consumables, instrumentation, and resourcing needs
• Serve as an escalation point to resolve operational, quality, safety, and supply chain challenges across multiple departments
• Drive CAPA closure, quality incident oversight, root cause analysis, and continuous improvement to strengthen compliance and performance

Requirements

• Bachelor's Degree or equivalent combination of education and experience
• 8 years' experience in regulated environment and 5 years of line management experience
• Regulated bioanalytical LCMS experience with strong technical understanding of operations and methods
• In-depth knowledge of GLP testing procedures and applicable laboratory testing regulations, including QA/QC principles and company-specific program requirements

Qualifications

• Strong leadership, supervision, and coaching skills with a focus on operational excellence and team development
• Ability to assess and prioritize multiple tasks, projects, and demands while maintaining effective working relationships with coworkers, managers, and clients
• Effective communication and presentation skills to influence at various levels of the business, including senior leadership

Skills

• Strong leadership, supervision, and coaching skills with a focus on operational excellence and team development
• Ability to assess and prioritize multiple tasks, projects, and demands while maintaining effective working relationships with coworkers, managers, and clients
• Effective communication and presentation skills to influence at various levels of the business, including senior leadership

Benefits

• IQVIA is committed to integrity in its hiring process and maintains a zero tolerance policy for candidate fraud.
• IQVIA is an equal opportunity employer.

Pay

The potential base pay range for this role, when annualized, is $89,000.00 - $206,700.00. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time).

Schedule

Office-based