Associate Director, Immersion Programs

About the role

The Associate Director of Experiential and Global Learning (Immersion Program Manager) in the Mendoza College of Business is a member of the Office of Experiential and Global Learning (EAGL).

Responsibilities

• Portfolio Execution: Lead the planning and execution of weeklong, project-based courses across graduate programs, including: Two-Year MBA (First-Year Consulting projects, Second-Year Immersions), One-Year Specialized Masters (MSM, MSBA, MSA, MSDM, MNA), Executive MBA (Global and Regional Immersions)
• Onsite Leadership & Safety: Serve as the onsite institutional lead during domestic and international travel. Manage cohort dynamics, mentor students, interface with business leaders/faculty, and handle crisis, safety, and travel protocols under pressure.
• Curriculum Operations & Enrollment: Operationalize faculty syllabi, track student assignments, deliver feedback, manage course communications, and oversee student registration, applications, and selection.
• Exploration and Development of New Programming: Explore, pilot, and establish emerging initiatives (e.g., case competitions) as market and demographic needs evolve. Agile Implementation: Build operational structures, timelines, and communication plans for new projects, pivoting logistically as college priorities shift.
• Program Assessment, Impact Reporting, and Marketing: Administer evaluation tools to measure learning outcomes, then compile impact and assessment reports for stakeholders and accreditation needs. Program Marketing: Partner on marketing campaigns, info sessions, and promotional materials to highlight course value to prospective and current students.
• Service to the Team, College, and University: Partner with central campus units (career development, student life) to align programs, represent the team on college committees, and contribute to a supportive office culture.

Requirements

• Significant Program Management Experience: Demonstrated success in orchestrating logistically intense, multi-day experiential programs, academic global travel, or complex professional events.
• Seasoned Frontline Leadership: A minimum of 5–7 years of professional experience, with a proven track record as a frontline staff leader working directly with high-expectation student populations, with a strong preference for graduate or upperclass undergraduate-level cohorts.
• Exemplary Organization & Structural Flexibility: Exceptionally organized, structured, and detail-oriented, paired with the deep adaptability and growth mindset needed to navigate fluid, ambiguous, and rapidly evolving program pilots.
• Academic Operationalization: Ability to translate academic course outlines and faculty learning objectives into high-quality operational plans, tracking student progress, and delivering professional student communications.
• Cross-Functional Collaboration: Exceptional relationship-building skills to act as a bridge between faculty, corporate/alumni stakeholders, and centralized business units.
• Ethical Judgment & Crisis Resolution: Poise, resilience, and exceptional professional judgment under pressure. Proven ability to manage student crises, medical emergencies, and real-time logistical challenges during travel while maintaining excellent stakeholder communication.
• Technical Proficiency: Proficiency with MS Office, Google Apps, Qualtrics, and Canvas.

Qualifications

• Bachelor's Degree and a minimum of 5 years of experience in developing and delivering superior academic programs within higher education, or an equivalent combination of education and experience.
• Demonstrated success in managing multiple complex projects simultaneously under tight timelines.
• Exceptional written, verbal, and public speaking skills.