Associate Director, GQMLD Functions Learning Lead
Eli Lilly and Company · Indianapolis, IN · 4 wk ago
Human Resources$128k–$187k/yrFull-time
Responsibilities
- Build and lead a high-performing global functions team by setting a clear standard of excellence, holding accountability to outcomes with directness and care, and addressing performance gaps — and talent gaps — without hesitation.
- Bring high emotional intelligence to team leadership — reading individual motivators, team dynamics, and organizational pressure accurately to coach effectively, sustain cohesion through change, and create an environment where strong performers thrive.
- Translate strategic priorities into clear team direction and execution rhythm — removing blockers, maintaining momentum, and closing the gap between what leadership asks for and what the team delivers.
- Develop team members across craft, stakeholder influence, and leadership capacity — coaching individuals to frame problems well, bring solutions, and operate with increasing independence and confidence.
- Operate as a skilled problem-solver and credible cross-functional partner — navigating complex, matrixed relationships across platforms, sites, and senior leadership with substance, influence, and a clear line of sight to business outcomes.
- Serve as the primary L&D Leader across site and central functions, ensuring alignment with global L&D strategies, policies, and procedures while meeting local operational needs.
- Partner with the global CoE, LA and LEPs to implement future-facing learning solutions that drive performance, compliance, and operational excellence.
- Ensure global governance frameworks are executed for site and central functions, in partnership with M2 Platform Lead, maintaining inspection and audit readiness in real time.
- Act as a champion for a modern learning culture, shifting away from site-based traditional document-based training toward interactive, digital, and experiential global, network and platform-based learning solutions.
- Support the team providing function-specific L&D initiatives that enable compliance, manufacturing excellence, and employee development.
- Drive learning effectiveness measurement using real-time data and analytics to ensure programs deliver measurable business impact.
- Partner cross-functionally with stakeholders to embed a learning mindset across the site.
- Ensure audit and inspection readiness, proactively addressing training gaps and regulatory expectations.
- Advocate for technology-enabled learning, including AI, immersive simulations, digital academies and just-in-time learning solutions.
- Ensure implementation of the GMQLD strategy for measuring learning program effectiveness across functions — including evaluation frameworks, assessment design, and business impact methodologies.
- Stakeholder Engagement & Cross-Functional Influence
- Operate as a strategic partner to Senior Director, COE, COE, LAs, Site LEPs, Quality, Operations, HR, and Tech@Lilly — influencing decisions and driving alignment across a complex, matrixed global organization.
- Lead without authority across a global network, driving results through collaboration, influence, and a clear line of sight to business outcomes.
Qualifications
- Bachelor's degree required.
- 8+ years of demonstrated experience in Learning & Development, Talent Development, Instructional Design, or Manufacturing Training, with a focus on regulated pharmaceutical or biotech manufacturing environments.
- Qualified applicants must be authorized to work in the United States on a full-time basis.
- Lilly will not provide support for or sponsor work authorization or visas for this role, including but not limited to F-1 CPT, F-1 OPT, F-1 STEM OPT, J-1, H-1B, TN, O-1, E-3, H-1B1, or L-1.