Associate Director - Financial Services Communications

Location: Boston, New York, Iselin, Stamford, Hoboken, McLean, Chicago, Atlanta, Dallas, Houston

About the role

At EY, we’re committed to shaping your future with confidence. As a Communications Associate Director aligned to our Financial Services Industry group, you will play a critical role in shaping how we communicate our strategy and priorities across the organization. You will serve as a trusted advisor to industry leadership, translating business priorities into clear, relevant, and actionable internal communications that drive alignment, enable decision-making, and support transformation. Operating in a highly matrixed environment, you will help lead internal communications strategies that connect industry priorities with broader firm initiatives, ensuring consistency, clarity, and impact across audiences.

Responsibilities

• Serve as a strategic communications advisor to Financial Services Industry leadership, providing counsel on messaging, market activation of firm-wide and sector-specific priorities, and internal positioning.
• Develop and execute internal communications strategies that support industry campaigns and initiatives, drive alignment, and enable behavior change across the organization.
• Translate business strategy—including sector growth priorities, go-to-market focus, and cross-service line collaboration—into clear, compelling, and audience-centric communications.
• Lead internal communications that help ensure targeted audiences understand what matters, what’s changing, and what it means for them—connecting day-to-day work to broader business priorities.
• Develop leadership communications, including talking points, presentations, and key messages that enable leaders to communicate with clarity and consistency.
• Partner across service lines, other industry teams, and BMC functions to ensure aligned messaging and coordinated execution.
• Leverage AI tools to help develop and execute deliverables, optimize workflow, enhance quality, and generate insights.
• Explore innovative uses of technology—including AI—to achieve goals and stay at the forefront of best-in-class communications practice.
• Lead, coach, and develop Assistant Directors and Supervising Associates, fostering a high-performance, collaborative team culture.

Requirements

• 10+ years of experience in internal, executive, or strategic communications.
• Bachelor's degree or equivalent experience.
• Demonstrated experience advising senior leaders and developing executive communications.
• Experience leading communications strategies for complex initiatives or organizational transformations.
• Experience working across multiple stakeholder groups within large, matrixed organizations.

Skills

• Ability to think strategically while managing execution and delivering results.
• Strong understanding of how communications can enable business strategy, organizational alignment, and growth.
• Exceptional writing, editing, and storytelling skills.
• Ability to synthesize complex information and translate it into clear, actionable communications.
• Strong executive presence and confidence advising senior leaders.
• Proven stakeholder management and influencing skills in a matrixed environment.
• Strong project management and organizational skills.
• Collaborative mindset with the ability to build relationships across diverse teams and functions.
• Sound judgment and ability to navigate ambiguity and competing priorities.

Benefits

• Comprehensive compensation and benefits package, including medical and dental coverage, pension, and 401(k) plans.
• Flexible vacation policy, allowing you to decide how much vacation time you need based on personal circumstances.
• Designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence to support physical, financial, and emotional well-being.

Pay

The base salary range for this job in most geographic locations in the US is $130,500 to $251,200. The base salary range for New York City Metro Area, Washington State, and California (excluding Sacramento) is $156,600 to $285,400. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills, and geography.

Schedule

Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client-serving roles to work together in person 40-60% of the time over the course of an engagement, project, or year.