Associate Director - Facets Product & Benefits Configuration Consultant (Remote)

About The Role

As a Senior Facets Product & Benefits Configuration Consultant, you will design and deliver innovative healthcare payer solutions that support critical product, benefits, and member experience initiatives. You will collaborate with business stakeholders, operations teams, product managers, network teams, care management teams, and technology partners to develop scalable and effective Facets configuration solutions.

Responsibilities

Lead the design, configuration, and implementation of Facets Product and Benefits solutions based on approved business requirements. Partner with business and operational stakeholders to develop scalable, reusable configuration solutions that support organizational goals. Participate in global and detailed design sessions while providing subject matter expertise on Facets Product and Benefits functionality. Guide day-to-day configuration activities and provide leadership to project teams throughout the implementation lifecycle. Collaborate with operations, product, network, care management, and technology teams to define and deliver high-quality configuration solutions. Ensure configuration documentation is accurately developed, reviewed, maintained, and approved by key business stakeholders. Support business requirements gathering and business process improvement initiatives through expertise in Facets capabilities and best practices. Lead configuration testing efforts, including test strategy development, test case creation, quality assurance activities, and user acceptance testing support.

Requirements

Undergraduate degree or equivalent combination of education and professional experience. 10+ years of hands-on experience configuring TriZetto Facets Product and Benefits modules. 10+ years of healthcare payer industry experience with a strong focus on product and benefits administration. Strong understanding of healthcare benefit structures, products, and payer operations. Experience translating business requirements into functional configuration designs and scalable solutions. Proven experience leading configuration activities across complex healthcare implementations or transformation projects. Experience supporting quality assurance, configuration testing, and user acceptance testing processes. Excellent verbal and written communication skills with the ability to effectively engage business and technical stakeholders.

Qualifications

Experience leading enterprise-scale Facets implementation, enhancement, or modernization initiatives. Expertise in Commercial, Medicare, and Medicaid product and benefits configuration. Experience facilitating client workshops, design sessions, and business requirements discussions. Knowledge of Agile, Scrum, or hybrid delivery methodologies. Demonstrated ability to mentor team members and provide configuration leadership across large programs.

Skills

Experience with TriZetto Facets Product and Benefits modules. Strong understanding of healthcare benefit structures, products, and payer operations. Effective communication and collaboration skills. Ability to lead and mentor team members. Experience with Agile, Scrum, or hybrid delivery methodologies.

Pay

The annual salary for this position will be in the range of $154,000 - $180,000 depending on experience and other qualifications of the successful candidate.

Schedule

This is a remote position open to qualified applicants in the United States.