Associate Director- Commissions

About the role

This role will be responsible for ensuring the accuracy, integrity, and performance of commercial operations execution of transactions such as commissions, incentives, perks, products, and other billing methods. You will partner cross-functionally with various commercial, base, and operational teams to ensure the effectiveness of business performance and profitability across all Verizon Value Brands. You’ll work closely with internal and external partners to update contracts, evolve and enhance our portfolio of offerings, and incentivize sales for optimum performance.

You will lead projects and people that develop and perform complex analyses to drive business decisions. You’ll be constantly on the lookout for new modeling techniques, evolving technologies, and emerging industry trends so that we can stay ahead of the game. Your work directly reading feedback from our customers will help us meet our customers’ needs and make it easier for them to do business with us.

Responsibilities

• Maintaining relationships with internal and external partners.
• Performing analyses to find actionable insights related to commercial performance.
• Conducting and guiding others through system usage assessments.
• Ensuring data quality and promoting process improvement and automation.
• Translating customer insights into quantified business value, enabling data-driven prioritization of initiatives and investments.
• Leveraging relevant technology tools to support executive-level storytelling and decision-making.
• Leading operational end-to-end processes that have high transactional values and require constant testing/oversight based on upstream commercial launches.
• Driving proactive ideation amongst the team to remain relevant by bringing value and having a positive impact on the business.
• Supporting key projects (or major workstreams) tied to strategic initiatives, end-to-end processes, data governance, and self-serve enablement.
• Advocating for the integration and enablement of self-serve by leveraging the awareness and adoption of digital tools.
• Promoting new solutions and driving adoption of AI-based solutions in support of prescriptive analytics through robust communications and partnerships.

Requirements

• Bachelor’s degree or four or more years of work experience.
• Eight or more years of relevant experience, demonstrated through one or a combination of work and/or military experience, or specialized training.
• Experience in Microsoft and/or Google Suites of products, e.g., PowerPoint, Slides, Excel, Sheets, etc.
• Ability to define analytical frameworks, analyze complex data sets, and deliver analyses that highlight relevant, actionable insights.
• Demonstrate critical thinking skills and inspire curiosity across the team to expand their knowledge of the business, industry, and technology trends.
• Understand how data is staged and connected, and how it flows through various data and reporting environments.
• Use excellent communication skills to effectively present complex results to multiple stakeholders in concise and easy-to-understand data-driven narratives.
• Be comfortable collaborating with a team of professionals with varying skill levels and experience.

Qualifications

Even better if you have one or more of the following:

• Degree in business intelligence and analytics, computer science, or mathematics.
• Master’s degree.
• Experience with visualization tools, like Looker or Qlik.
• Experience with Data Warehousing or Teradata SQL.
• Knowledge of AI tools such as Claude or Co-Pilot.
• Proven visualization/storyboarding skills to present insights and recommendations.
• Strong communication skills that enable you to be effective in spurring discussions, influencing decisions, and setting expectations across various functional teams and across all levels within an organization.
• Able to manage multiple complex projects across the team and deliver against key deliverables and timelines.

Schedule

Scheduled weekly hours: 40.

In this hybrid role, you'll have a defined work location that includes working from home and a minimum of three days per week in the office, which will be set by your manager. Employees are responsible for maintaining compliance with hybrid work policies.

Benefits

• Health and wellness benefit options including medical, dental, vision, short and long-term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance, and group home & auto insurance.
• Matched 401(k) savings plan.
• Up to 8 company-paid holidays per year and up to 6 personal days per year.
• Paid parental leave, adoption assistance, and tuition assistance.
• Other incentives and an award-winning total rewards package.
• Opportunity to receive compensation in the form of premium pay such as overtime, shift differential, holiday pay, allowances, etc.
• Newly hired employees receive up to 15 days of vacation per year, which grows with additional service.

Pay

The annual salary range for this full-time position is $104,500.00 - $201,000.00, depending on location and confirmed job-related skills and experience. This is an incentive-based position with the potential to earn more.

The annual salary range for the New York location is $115,000.00 - $201,000.00.