Associate Director- Commissions

About the role

This role is responsible for ensuring the accuracy, integrity, and performance of commercial operations execution of transactions such as commissions, incentives, perks, products, and other billing methods. You will partner cross-functionally with various commercial, base, and operational teams to ensure the effectiveness of business performance and profitability across all Verizon Value Brands.

Responsibilities

• Partner cross-functionally with various commercial, base, and operational teams to ensure the effectiveness of business performance and profitability across all Verizon Value Brands.
• Work closely with internal and external partners to update contracts, evolve and enhance our portfolio of offerings, and incentivize sales for optimum performance.
• Lead projects and people that develop and perform complex analyses to drive business decisions.
• Maintain relationships with internal and external partners.
• Perform analyses to find actionable insights related to commercial performance.
• Conduct and guide others through system usage assessments.
• Ensure data quality and promote process improvement, and automation.
• Translate customer insights into quantified business value, enabling data-driven prioritization of initiatives and investments.
• Leverage relevant technology tools to support executive-level storytelling and decision-making.

Requirements

• With an eye towards improving performance and predictability, you love to solve problems, and improve processes.
• Develop resolutions to complex problems, using your sharp judgment to develop methods, techniques, and evaluation criteria allows you to deliver solutions that make a huge impact.
• You’re able to communicate technical information to non-technical audiences, and you take pride in your ability to share your considerable knowledge with your peers.
• Demonstrate critical thinking skills and inspire curiosity across the team to expand their knowledge of the business, industry, and technology trends so they can put findings and insights into the optimal context.
• Experience leading operational end-to-end process that has high transactional values, and requires constant testing/oversight based on upstream commercial launches.
• Understand how data is staged and connected; and how it flows through our various data and reporting environments.
• Use their excellent communication skills to effectively present complex results to multiple stakeholders in concise and easy-to-understand data-driven narratives.
• Drive proactive ideation amongst the team to remain relevant by bringing value and having a positive impact on the business.
• Be comfortable collaborating with a team of professionals with varying skill levels and experience.
• Support key projects (or major workstreams) tied to strategic initiatives, end-to-end processes, data governance, and self-serve enablement.
• Advocate, when applicable, for the integration of enablement of self-serve by leveraging the awareness and adoption of digital tools.
• Promote new solutions and drive adoption of AI-based solutions in support of prescriptive analytics through robust communications and partnerships.

Qualifications

• Bachelor’s degree or four or more years of work experience.
• Eight or more years of relevant experience required, demonstrated through one or a combination of work and/or military experience, or specialized training.
• Experience in Microsoft and/or Google Suites of products, e.g. PowerPoint, Slides, Excel, Sheets, etc.
• Ability to define analytical frameworks, analyze complex data sets, and deliver analyses that highlight relevant, actionable insights.
• One or more of the following: Degree in business intelligence and analytics, computer science, or mathematics, Master’s degree, Experience with visualization tools, like Looker or Qlik, Experience with Data Warehousing or Teradata SQL, Knowledge of AI tools such as Claude or Co-Pilot, Proven visualization/storyboarding skills to present insights and recommendations, Strong communication skills that enable you to be effective in spurring discussions, influencing decisions, and setting expectations across various functional teams; and across all levels within an organization, Able to manage multiple complex projects across the team; and to deliver against key deliverables and timelines.

Skills

• Problem-solving skills.
• Technical communication skills.
• Project management skills.
• Data analysis and interpretation skills.
• Collaborative and teamwork skills.
• Communication and presentation skills.
• Leadership and mentoring skills.
• Adaptability and continuous learning skills.

Benefits

• Health and wellness benefits including medical, dental, vision, short and long-term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance, and group home & auto insurance.
• A matched 401(k) savings plan.
• Up to 8 company-paid holidays per year and up to 6 personal days per year.
• Paid parental leave.
• Adoption assistance.
• Tuition assistance.
• Other incentives.

Pay

• The annual salary range for the location(s) listed on this job requisition based on a full-time schedule is: $104,500.00 - $201,000.00.
• The annual salary range for the New York location(s) listed on this job requisition based on a full-time schedule is: $115,000.00 - $201,000.00.

Schedule

• This role is a hybrid role, combining remote work with in-office days.
• Employees are responsible for maintaining compliance with hybrid work policies.