Associate Director - Client Growth Partner (IT Consulting / Automotive)
Nagarro · Atlanta, GA · 3 wk ago
On-siteEngineeringFull-time
About the role
The mission of Nagarro Client Growth Partner (CGP) is to strengthen and expand Nagarro's strategic relationships with existing customers by providing high-value trusted advice on digital transformations to c-suite executives within each client organization.
Responsibilities
- Own and expand relationships with strategic client accounts.
- Identify new opportunities for revenue growth within existing portfolios.
- Act as a trusted advisor, leading strategic discussions with senior executives to align technology investments with business goals.
- Drive conversations around productivity improvements, operational efficiency, and cost optimization, leveraging digital and AI-enabled solutions.
- Stay close to the client's business priorities, challenges, and transformation journey to proactively propose relevant solutions.
- Collaborate with delivery and solution teams to shape proposals, craft value propositions, and position differentiated offerings.
- Confidently use AI/GenAI terminology to articulate how modern solutions can transform customer business outcomes.
- Maintain a regular onsite presence at client location (minimum twice a week) to foster deeper engagement and relationship-building.
- Partner with internal practice, delivery, and sales teams to ensure client satisfaction and successful execution.
Qualifications
- 15 + years of experience in account management or similar roles in an IT consulting environment
- Established record of success in account farming, client relationship management, business development, consulting, and proactive client engagement, with a solid understanding of P&L ownership and financial management for accounts.
- Ability to engage and influence CXO-level stakeholders and drive business conversations beyond technology.
- Strong understanding of digital transformation trends, with the ability to frame AI/GenAI and cloud-native solutions in a business context.
- Hands-on experience in driving productivity, efficiency, and optimization programs for clients.
- Skilled in market research, account segmentation, and identifying proactive growth opportunities within client portfolios.
- Comfortable with regular onsite client interaction (at least once a week) to strengthen relationships working closely with stakeholders on the ground.
- Excellent communication, executive presence, and storytelling skills.
- Technical experience/background is a plus, but the ability to bridge business and technology is essential.
Why Join Us
Play a key role in shaping strategic growth for top-tier clients.
Be at the forefront of AI-led transformation and digital innovation.
Work in a collaborative environment with global teams and cutting-edge solutions.
Opportunity to directly impact customer success and organizational growth.