Associate Director, Client Advisory

Position Overview

This position is a key member of the Client Advisory Team, supporting Directors and Managing Directors in delivering comprehensive wealth management services to ultra-high-net-worth clients. The role combines client relationship support, investment implementation, operational oversight, and analytical responsibilities.

Key Responsibilities

• Manage and maintain multiple client relationships, in both a primary and support capacity with the goal of becoming the trusted advisor for our client families.
• Serve as a primary point of contact for client inquiries, responding via phone, video, and in-person meetings with professionalism and responsiveness.
• Proactively identify and address client needs while maintaining a high standard of service.
• Partner with our wealth planning team (when applicable) to ensure clients’ income tax, estate, and philanthropic plans are executed.
• Prepare and maintain client balance sheet and data aggregation (when applicable).
• Sources and support the team in identifying and pitching new potential clients.
• Work with our wealth planning and tax teams on pre-transaction tax mitigation strategies and concentrated position management (when applicable).
• Support the Client Advisory Team in implementing Investment Research Team’s guidance.
• Create and maintain investment policy statements for clients.
• Oversee ongoing portfolio construction and rebalancing.
• Collaborate with clients on spending policy, cash flow planning, asset location and custody.
• Prepare performance analyses, relevant investment information and client presentation materials.
• Support quarterly reporting processes, including reconciliation and detailed review of client reports.
• Act as an information liaison to accountants, banks, attorneys, lenders and other external professionals supporting client relationships.
• Serve as a mentor and operational resource to Associates and Senior Associates on matters including reconciliations, reporting, account openings, and transfers.
• Contribute to process improvements and operational best practices within the office.
• Aid in team projects related to a variety of client related topics and business development efforts.
• Develop new client relationships and continuously expand referral network, building Pathstone’s presence through frequent interaction and communication with external parties.
• Maintain current pulse of the industry through research, conferences, and networking events.

Qualifications

• Bachelor’s degree required.
• Completion of advanced degree or certification CFP, CFA, MBA, or JD required.
• 5 – 8+ years of experience in wealth management or financial advisory required with demonstrated client engagement experience.
• Series 65 required (or attained within 90 days of employment).

Professional Attributes

• Strong analytical, quantitative, and problem-solving skills.
• Solid proficiency in Microsoft Office, particularly Excel. Salesforce experience preferred.
• Comfortable communicating with clients and their professional advisors regarding investments, high-level estate planning items, investment and financial markets, and high-level tax planning items.
• Foundational knowledge of investments, including mutual funds, separately managed accounts, and alternative investments.
• Demonstrated initiative, professionalism, and the ability to prioritize competing demands.
• Excellent verbal and written communication skills.
• Motivated to learn, grow, and assume increasing responsibility over time.

Benefits

Our people are our greatest asset, and we offer a competitive, flexible benefits program designed to support life both inside and outside of work. Benefits include comprehensive medical, vision, and dental coverage, flexible spending options, flexible PTO, life insurance, education support, a 401(k) plan, parental leave, and more.