Associate Director, Cardiovascular Accounts & Customer Engagement - Dallas, TX

About the role

The Associate Director, CV Accounts & Customer Engagement, reports to the Director, CV Accounts & Customer Engagement and will work cross-functionally with matrix teams, both in the field and at the home office, to ensure tactical execution aligns with the overall brand strategy.

Responsibilities

• Deliver all access, value, PHM, quality, and unbranded messages and tools with population health decision makers or C-suite individuals.
• Support safe and appropriate use of BMS CV products through education on treatment protocols, order sets and other clinical management tools with formulary committee members.
• Support onboarding and ongoing management to LDN operations at SPs to support REMS and access.
• Education around EHRs through approved resources and referral to the HIT specialist.
• Collaborate cross-functionally with Sales, Medical, Marketing, Market Access, Patient Services, BI&A, and other matrix teams to support strategic initiatives.

Qualifications & Experience

• Field Based Role.
• Minimum 5 years of experience in marketing, access, account management, business development, or sales leadership within the pharmaceutical or healthcare industry.
• Cardiovascular experience strongly preferred.
• Must possess a bachelor's degree; an advanced degree is strongly preferred.
• Deep understanding of the U.S. healthcare system, including hospitals and acute care, integrated delivery networks (IDNs), limited distribution networks (LDNs), organizer provider networks, and payer dynamics.
• Experience with hospital payment models and metrics, formulary access and reimbursement dynamics, pathways and protocol development, EMR/EHR systems, pharmacy planning and operations strongly preferred.
• Track record of driving revenue growth and / or achieving field execution targets in the pharmaceutical industry and consistently exceeding expectations.
• Strong strategic thinking skills with the ability to structure complex challenges and translate them into actionable plans.
• Strong ability to interface with stakeholders both internally and externally.
• Excellent communication skills, both written and oral.
• Experience in the pharmaceutical or healthcare industry with a strong focus on hospital-based sales and market access.