Associate Director, Business Insights & Analytics

About the role

This hands-on position drives business performance through data-driven insights and strategic operational support. The Associate Director, Business Insights & Analytics delivers real-time, actionable analytics that enhance commercial effectiveness and support key business initiatives. Collaborating with cross-functional teams, the role shapes commercial strategies, improves sales force productivity, and optimizes targeting and resource allocation. This role can be based in either Conshohocken, PA or Cambridge, MA following a 3-day week hybrid schedule.

Responsibilities

• Build and maintain performance dashboards and reports by integrating internal KPIs and third-party datasets to monitor business metrics, track progress against sales goals, and evaluate operational performance.
• Analyze market trends, physician and account-level data, and promotional effectiveness to support segmentation, targeting, and brand strategy.
• Partner with Sales and business Leadership to establish territory alignments and customer targeting, applying analytical insights to enhance sales coverage and operational efficiency.
• Support field teams by responding to data and reporting needs, resolving inquiries, and delivering insights to enable daily execution.
• Collaborate with cross-functional teams on the development of revenue forecast models for respective brands.
• Generate business review reports using third-party market data (e.g., prescriber, chargebacks, 867, 852 data) and internal performance metrics to guide executive decision-making.
• Support primary/secondary market research activities, ensuring outputs are analyzed and translated into actionable findings.
• Support ad hoc analyses and strategic projects by extracting insights from diverse datasets, supporting both tactical execution and Brand planning.
• Conduct promotional response analysis and develop segment-specific engagement strategies to improve brand adoption.

Requirements

• Bachelor’s degree in a quantitative discipline such as Statistics, Mathematics, Economics, Business Analytics, or a related field.
• 4+ years of experience in commercial analytics, preferably within the pharmaceutical or life sciences industry.
• Strong proficiency in Excel.
• Exceptional analytical capabilities, including the ability to manipulate large data sets and apply advanced analytical methodologies.
• Proven ability to translate complex data into strategic insights and clearly communicate findings to a range of stakeholders.
• Excellent project management and organizational skills; capable of handling multiple projects under tight deadlines.
• Strong interpersonal skills and a collaborative approach to working with cross-functional teams and external vendors.
• Continuously build expertise in commercial analytics, forecasting, and market research by staying current with tools, data sources, and best practices.

Skills

• Experience with Power BI or similar visualization tools is a plus.
• Familiarity with pharmaceutical data sources including prescriber data, payer plans, chargebacks, and specialty distribution metrics is preferred.
• Knowledge of CRM Platforms such as Veeva Salesforce.com, preferably Veeva, is preferred.

Benefits

• Hybrid working schedule (3 days per week in office).
• Vacation, personal, and sick time.
• 15 paid company holidays.
• Medical, dental, vision, and other voluntary benefits.
• Paid parental leave.
• Tuition assistance.
• Discretionary bonus plan.
• Competitive 401(k) with $1 for $1 match up to 6% of pay (safe harbor match vested immediately).
• Discretionary match of up to 4% of pay, vesting 20% per year over 5 years.