Associate Director, Applied AI
About the role
Become a part of our caring community Help shape practical, responsible AI solutions that improve healthcare experiences and outcomes. Humana’s Enterprise AI organization develops safe, scalable AI solutions across our Insurance and CenterWell businesses. We bring together product managers, data scientists, engineers, policy experts, and business leaders to apply emerging technology to meaningful healthcare challenges. As Associate Director of Applied AI, you will lead teams that design, build, and deploy enterprise AI solutions, with a focus on generative AI and intelligent agents. You will connect technical strategy to business needs, guide responsible delivery in a regulated environment, and help teams turn promising ideas into measurable outcomes for members, patients, and associates.
Responsibilities
- Lead and mentor teams developing production-ready AI solutions that improve healthcare delivery, member experiences, and business operations.
- Help define and execute the roadmap for applied AI initiatives in alignment with enterprise priorities and business needs.
- Guide the evaluation and adoption of machine learning, generative AI, large language models, multimodal models, and intelligent agent technologies.
- Oversee scalable APIs, frameworks, data pipelines, retrieval-augmented generation solutions, and agent orchestration capabilities.
- Partner with product, data science, engineering, architecture, security, and business teams to translate requirements into