Associate Director, AI Next Frontiers

About the role

We are searching for the best talent for Associate Director, AI Next Frontiers to be in Titusville, NJ.

Responsibilities

• Contribute to the AI Next Frontier roadmap
• Lead high-impact AI product initiatives across all three pillars
• Drive the development and deployment of AI-powered solutions
• Translate business needs from Marketing, Patient, and Commercial Operations stakeholders into scalable AI-driven solutions
• Collaborate with stakeholders across Marketing, Sales, Patient Services, Commercial Operations, and Medical Affairs
• Partner with data science, engineering, and design teams to deliver production-ready AI solutions
• Evaluate and manage external AI vendors, platforms, and strategic partnerships
• Establish and contribute to best practices for AI product development, experimentation, and scaling
• Ensure all AI initiatives align with regulatory, privacy, ethical, and medical/legal/regulatory (MLR) standards
• Foster a culture of innovation and experimentation across Marketing, Patient, and Commercial Operations teams

Requirements

• Master’s degree required, PhD preferred
• Advanced degree in Data Science, Computer Science, Statistics, Engineering, Marketing Analytics, Business Analytics, or related field preferred
• 7+ years of experience in AI, machine learning, data science, marketing technology, commercial analytics, or advanced analytics
• Demonstrated experience leading AI-driven transformation initiatives across one or more of the following: marketing, patient services, or commercial operations
• Strong expertise in modern AI technologies including Generative AI (LLMs), Agentic AI systems, NLP, and machine learning
• Hands-on experience with LLM applications, prompt engineering, RAG architectures, and/or AI agents
• Ability to translate complex business needs across marketing, patient, and commercial operations domains into AI product strategies and scalable solutions
• Experience collaborating with cross-functional teams across business and technical domains
• Experience evaluating or working with external AI vendors and enterprise AI platforms
• Excellent communication, storytelling, and stakeholder influence skills across both technical and executive audience
• Pharma, healthcare, or regulated industry experience preferred
• Familiarity with CRM platforms (e.g., Veeva, Salesforce), omnichannel marketing ecosystems, and patient hub operations is a plus

Qualifications

• Education: Master’s degree required, PhD preferred
• Experience & Skills: 7+ years of experience in AI, machine learning, data science, marketing technology, commercial analytics, or advanced analytics; Demonstrated experience leading AI-driven transformation initiatives across one or more of the following: marketing, patient services, or commercial operations; Strong expertise in modern AI technologies including Generative AI (LLMs), Agentic AI systems, NLP, and machine learning; Hands-on experience with LLM applications, prompt engineering, RAG architectures, and/or AI agents; Ability to translate complex business needs across marketing, patient, and commercial operations domains into AI product strategies and scalable solutions; Experience collaborating with cross-functional teams across business and technical domains; Experience evaluating or working with external AI vendors and enterprise AI platforms; Excellent communication, storytelling, and stakeholder influence skills across both technical and executive audience; Pharma, healthcare, or regulated industry experience preferred; Familiarity with CRM platforms (e.g., Veeva, Salesforce), omnichannel marketing ecosystems, and patient hub operations is a plus

Pay

The anticipated base pay range for this position is $137,000 to $235,750 USD.

Benefits

• Medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance
• Pension and savings plan (401(k))
• Long-term incentive program
• Vacation – 120 hours per calendar year
• Sick time – 40 hours per calendar year; for employees who reside in the State of Washington – 56 hours per calendar year
• Holiday pay, including Floating Holidays – 13 days per calendar year
• Work, Personal and Family Time – up to 40 hours per calendar year
• Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
• Condolence Leave – 30 days for an immediate family member: 5 days for an extended family member
• Caregiver Leave – 10 days
• Volunteer Leave – 4 days
• Military Spouse Time-Off – 80 hours