Associate Director, Access & Reimbursement (ADAR) CV- South Atlanta, GA

About the role

The AD, Access & Reimbursement, NPS CV is in South Atlanta, GA geography. This is a remote & field-based role that covers the following, but not limited to: South Atlanta, Lawrenceville, GA, Savannah, and Columbus, GA. Associate must reside within territory, or within a reasonable daily commuting distance of 60 miles from territory.

Responsibilities

• Interact with large, complex accounts to support patient access within their aligned therapeutic area product(s), proactively provide face-to-face education on programs to providers and staff in order to support integration of those products into office processes and workflows.
• Work with key members of therapeutic area offices (e.g., executives, providers, administrators, billing and coding staff, claims departments, revenue cycle managers) in order to appropriately support patient access to products.
• Ability to analyze problems and offer solutions. Understand specifics and support questions associated with patient reimbursement and provide support on reimbursement issues with third party payers at the provider-level.
• Analyze account reimbursement issues (as needed).
• Serves as the patient access and reimbursement lead in business-to-business conversations with account executives.
• Manages the pull-through of access and reimbursement strategy and downstream operations within their aligned accounts.
• Demonstrate a keen ability to problem solve and manage multiple projects.
• Partner closely with other Novartis Pharmaceuticals Corporation (NPC) field associates, including Customer Engagement (Sales) and Market Access, representing NPC with the highest integrity in accordance with NPC Values and Behaviors.
• Cross-functionally within NPC (e.g., Patient Support Center, Customer Engagement, Marketing, Market Access, Public Affairs, State & Government Affairs, Trade, Specialty Pharmacy Account Management, and other applicable third-party affiliates).

Requirements

• Education: Bachelor’s Degree required. Business and/or biological science education preferred. Advanced degree preferred.
• Experience: 5+ Years of experience in pharmaceuticals / biotech industry focused in Patient Services, Market Access, Sales, and/or account management. With 2 of those years being in a Patient Services practice support role for a specialty product(s).
• Experience working with highly complex practices and/or health systems to establish access and acquisition pathways.
• Strategic account management experience using a proactive approach to anticipate access hurdles impacting accounts and patient access.
• Deep expertise and experience integrating manufacturer-sponsored patient support programs.
• Experience with specialty products acquired through Specialty Pharmacy networks.
• Knowledge of reimbursement pathways (specialty pharmacy, buy-and-bill, retail).

Qualifications

• Must reside within territory, or within a reasonable daily commuting distance of 60 miles from the territory border.
• Ability to travel 60-80% over a broad geography is required, with the ability to drive and/or fly within the territory.
• Must have a valid driver’s license.

Skills

• Deep expertise in communicating requirements and addressing barriers associated with local payer policy coverage, multi-channel acquisition pathways, billing and coding education (as needed), claims processing, reimbursement, and integration of manufacturer support programs into a range of account workflows.
• Keen ability to problem solve and manage multiple projects.
• Partner closely with other Novartis Pharmaceuticals Corporation (NPC) field associates, including Customer Engagement (Sales) and Market Access, representing NPC with the highest integrity in accordance with NPC Values and Behaviors.
• Cross-functionally within NPC (e.g., Patient Support Center, Customer Engagement, Marketing, Market Access, Public Affairs, State & Government Affairs, Trade, Specialty Pharmacy Account Management, and other applicable third-party affiliates).

Benefits

Novartis Compensation Summary The salary for this position is expected to range between $160,300, and $297,700 per year. The final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors. Your compensation will include a performance-based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards. US-based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. In addition, employees are eligible for a generous time off package including vacation, personal days, holidays and other leaves.

Pay

Salary Range: $160,300 - $297,700 per year

Schedule

Meaningful work-life balance is a priority at Novartis. Employees are encouraged to take time off when needed, and flexible schedules are available where possible. The ADAR role requires significant travel, but the company supports a healthy work-life balance.