Associate Credentialing Specialist

About the role

The Associate Credentialing Specialist is responsible for tasks and processes developed to facilitate the credentialing process for initial and reappointment applications and maintain a current and accurate, system-wide data repository for provider information. Must be able to work on daily tasks with efficiency and high quality accuracy. Demonstrates excellent customer service skills and takes initiative to meet the needs of all to ensure customer focus and a positive experience. Communicates effectively and with a high level of diplomacy with providers. Must be able to work on multiple daily tasks with efficiency and high-quality accuracy while handling multiple internal and external customer communications. Responsible for planning work to meet regulatory and customer defined deadlines, which requires coordination to minimize redundancy of work when multiple organizations share common providers. Other duties as assigned by department leadership per business need.

Responsibilities

• Establish and update provider files through online and paper credentialing applications and reapplications.
• Obtain and evaluate primary source verification of provider credentials.
• Maintain current verifications that expire.
• Facilitate communication of significant findings and process milestones to customers throughout the Sanford system.
• Demonstrate excellent customer service and take initiative to meet customer needs.
• Communicate effectively with diplomacy with providers.
• Handle multiple internal and external customer communications while maintaining efficiency and accuracy.
• Plan work to meet regulatory and customer-defined deadlines, coordinating to minimize redundancy when multiple organizations share common providers.

Qualifications

• Associate's Degree required.
• In lieu of education, leadership may consider 2 years of applicable experience.
• Credentialing, provider services, administrative support, business or healthcare experience preferred.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• 401(k) retirement plan
• Work/life balance benefits
• Generous time off package

Pay

Salary range: $17.50 - $28.00 per hour.

Schedule

Shift: 8 hours – day shifts. Job schedule: full time, 40 hours per week.