Associate Community Manager (Part-Time)
About the role
SoundCloud is looking for a part‑time Associate Community Manager to be an active, recognizable presence in SoundCloud's Discord. Serving as a key touchpoint between music creators, fans, and our internal teams, you will help cultivate vibrant and active music communities. Founded in 2007, SoundCloud is a creator‑first platform helping artists build and grow their careers by providing them with the most advanced tools, services, and resources. With over 4× the music catalog of every other major streaming platform, spanning 40+ million artists across 190+ countries, SoundCloud is where emerging artists find their sound, hidden gems are discovered, and music culture is shaped in real time.
Responsibilities
- Facilitate in‑server conversation, welcome new members, and run daily prompts to build and maintain a healthy community.
- Bring current trends on SoundCloud, underground music, emerging genres, and internet culture into the server; surface what's bubbling and help members find it first; support community programming, events, and listening parties.
- Act as a recognizable personality within the community; help host live streams, town halls, Q&As, stage channels, and creator spotlights on‑camera and in voice channels.
- Monitor community health, moving swiftly to address member concerns, diffuse conflicts, and escalate when needed.
- Be a visible point of contact for members in the server; surface feedback and community sentiment to the wider team.
- Support community events, contests, and exclusive drops that deepen how members engage with SoundCloud.
Requirements
- Hands‑on experience moderating, managing and growing digital communities, specifically on Discord; understanding of roles, channels, threads, stage channels, and comfort using moderation and utility bots day‑to‑day.
- Genuine passion for underground music scenes, emerging artist movements, and internet culture; active SoundCloud user.
- Natural comfort being on video, hosting live streams, speaking publicly, and engaging directly with members in real time.
- Strong written and verbal communication skills with the ability to act fast in real‑time environments.
- Proactive and comfortable leading conversation without being told what to post.
Preferred Qualifications
- Prior experience working at a music tech platform, record label, streaming service, or creator‑economy startup.
- Experience organizing virtual events, listening sessions, or stage performances inside Discord or adjacent platforms (Twitch, YouTube).
Pay
The salary range for this role is $26 hourly. The final salary offered will be determined based on relative experience, skills, internal equity, and location.
Schedule
This is a temporary part‑time role (20 hrs/week) for 3 months.