Associate Community Manager
About Us
Property Management Professionals (PMP) is an industry-leading association management firm providing innovative products and extraordinary services to common interest developments throughout California, Utah, and Texas. We offer a personalized, boutique level of service to our association clients, backed by the scale and resources of Odevo, one of the world’s largest resident services companies. Privately owned and locally independent, we are passionately committed to elevating the lifestyle experience for the communities we serve. As one of the fastest-growing (organically) association management firms in our markets, our growth and extensive network create unique opportunities for professional development. Our people-centric culture attracts and retains top talent, giving us a competitive edge over the past two decades.
To learn more about PMP, our approach to community management, and our culture, visit us at www.pmpmanage.com or follow us on social media: Instagram, Facebook, and LinkedIn.
About the Role
The Associate Community Manager will assist the Community Managers with multiple administrative responsibilities and duties at our 1075 Market Street, San Francisco, CA location.
Responsibilities
- Provide extraordinary customer service to homeowners, Board Members, and vendors.
- Directly assist the Community Manager with community-related tasks.
- Assemble board packets, including copying, binding, labeling envelopes, and mailing when applicable.
- Update association portals, including but not limited to current documents, board member names and positions, community calendar, posting minutes, and sending email blasts.
- Communicate and coordinate with third-party vendors.
- Create monthly newsletters.
- Assist with the architectural application process.
- Create work orders for the appropriate vendor, follow up on the status of work orders, and update system notes as necessary.
- Additional duties as assigned.
Requirements
- 4-year college degree preferred but not required.
- 1-2 years of experience in an administrative role.
- Extraordinary customer service skills.
- Exceptional writing and communication skills.
- Proficient in Microsoft Word, Excel, and PowerPoint.
- Proficient in reviewing and understanding budgets and financial statements.
- Strong organizational skills.
- An honest, responsible, optimistic, and enjoyable demeanor.
- Prior experience in HOA or luxury high-rise management is a plus.
Skills
- Excellent computer abilities to navigate care systems and Microsoft Office.
- Strong problem-solving skills.
- Basic data-entry and typing skills.
- Basic mathematical abilities.
- Stable employment record with regular, predictable attendance.
- Ability to communicate effectively in a respectful and positive manner.
Schedule
Monday - Friday, 8:30 AM to 5:30 PM (40 hours per week).