Associate, Commercial Real Estate Loan Operations

About the role

SitusAMC is where the best and most passionate people come to transform our client’s businesses and their own careers. Whether you’re a real estate veteran, a passionate technologist, or looking to get your start, join us as we work together to realize opportunities for everyone, we proudly serve. At SitusAMC, we are looking to match your unique experience with one of our amazing careers, so that we can help you realize your potential and career growth within the Real Estate Industry. If you are someone who can be yourself, advocate for others, stay nimble, dream big, own every outcome, and think global but act local – come join our team! The Loan Operations team is responsible for loan operations including QC of newly onboarded loans, portfolio onboarding, servicing transfers, and other loan maintenance and projects. This role will involve working closely with the Servicing team members to deliver accurate, timely and consistently high-quality services.

Responsibilities

• Review loan documentation and QC loan boarding in the servicing system in accordance with boarding policies and procedures with minimal management direction
• Complete assignments for complex and/or priority clients
• Manage communication (both oral and written) with internal departments regarding various questions (both routine and exceptions) related to the proper servicing of the client’s CRE loans
• Assist with training and cross training of team members
• Regularly review and be familiar with boarding policies and procedures
• Regularly review and be familiar with any client specific requirements
• Ensure adherence to internal policies, quality standards, and management direction while meeting contractual deliverables
• Complete and/or review various loan maintenance requests
• Demonstrate teamwork by maintaining a professional attitude, proactively assisting coworkers, as well as with special projects, and working overtime, when necessary, to meet client deadlines
• Assist with incoming and outgoing servicing transfers of loan portfolios or clients
• Assist with various operations projects and initiatives
• Board new portfolios for existing and new clients
• Support Loan Operations team in their daily responsibilities
• Assist in preparation of various ad-hoc reports
• Recommend process rationalization and efficiency initiatives affiliated with job responsibilities
• Such other activities as may be assigned by your manager

Requirements

• Bachelor’s degree
• Preferred Field of Study: real estate, finance/accounting, business or equivalent combination of education and experience
• Experienced professional with 5+ years of industry and/or relevant experience, typically at a Senior Analyst or Analyst level role or external equivalent

Qualifications

• 1-3 years of experience in commercial real estate, auditing, or data analytics preferred
• Experience in Commercial Real Estate asset management a plus
• Practiced in learning new tasks and achieving goals while demonstrating professional behaviors
• Some leadership experience with small groups or peers is preferable
• Demonstrate the ability to identify a potential problem or issue and take appropriate proactive action

Skills

• Advanced knowledge in MS Office suite including Outlook, Excel, PowerPoint and Word
• Attention to detail is a must
• Strong reading comprehension
• Strong business writing, presentation, and interpersonal skills