Associate Clinical Specialist, Pain Interventions - Miami, FL

About the role

We are seeking a committed professional to join our team. While this is a remote position not located at a physical Medtronic site, the candidate hired will be required to reside within the territory and drive to multiple accounts throughout the region. A valid driver's license is essential for this role.

Responsibilities

• Represents Medtronic during surgical procedures by ensuring all necessary equipment and products required are available, providing technical support and device selection, and performing programming and testing of all device systems
• Manages patients through all phases of the clinical process as well as educate them on the features and benefits of Medtronic products
• Provides clinical support in surgeries, re-programmings, trouble-shooting and follow-ups in hospitals and clinics
• Responds promptly and appropriately to technical inquiries by customers, patients, and colleagues
• Maintains a working knowledge of competitive products
• Edits and trains physicians, hospital personnel and office staff on products and therapies
• Aids Management and Sales Training department in education/training of new employees in the district
• Complies with required event reporting and documentation utilizing Medtronic technology tools
• Places orders with customer service for pending purchase orders and product replacement
• Manages business expenses and budget effectively and in given timeframe
• Ensures personal understanding of all quality policy/system items that are personally applicable
• Completes all new hire therapy trainings as directed by medical education
• Completes all corporate compliance training prior to date due
• Able to be flexible with schedule while working and/or attending clinical events, possibly outside of normal business hours to include weekends and after hours and at the discretion of Clinical Specialist Manager
• Travels to cover district cases as needed in the district, and occasionally to other districts at the discretion of Clinical Manager
• Visits accounts to replenish literature and establishes/maintains relationships with office staff
• Effectively utilizes Excel, a mobile phone, an IPAD, a laptop, and/or a Samsung tablet regularly
• Manages business expenses and budget effectively and in given timeframe
• Ensures personal understanding of all quality policy/system items that are personally applicable
• Completes all new hire therapy trainings as directed by medical education
• Completes all corporate compliance training prior to date due

Qualifications

• Minimum Requirements: A High School Diploma or GED with a minimum 4 years of clinical or medical sales experience; or an Associate’s Degree with a minimum 2 years of clinical or medical sales experience; or a Bachelor’s degree
• Nice to Have: Bilingual in Spanish, Bachelor's degree in a health care related field, Registered nurse or HCP with experience in a sterile environment, Clinical experience with implantable neurological products and patient care, Experience in servicing medical personnel on product use, Experience with a medical device company or pharmaceutical company, and clinical experience in a specialty area: neurology, neurosurgery, orthopedic, operating room, pain management, or home health care
• Additional Job Requirements: Ability to function using healthcare universal precautions to minimize exposure to infectious disease and radiation, Ability to serve as the primary resource for scheduled and unscheduled clinical events, Periodically required to work weekends, evenings and nights and may be required to engage in overnight travel within own district or neighboring districts, Ability to work efficiently and autonomously with little direction when outside of clinical events, Ability to attend national meetings, district meetings and other training as requested, Ability to wear a 7-9 lbs protective lead apron for extended periods of time in the operating room, Ability to lift up to 40 lbs, Ability to sitting, standing, and/or walking for 8+ hours per day, Ability to bend/stoop, squat and balance frequently

Physical Job Requirements

• While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers.

Benefits & Compensation

• Salary ranges for U.S (excl. PR) locations (USD):64,000-96,000
• The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location.
• Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others).
• In addition to Base Salary, this position is eligible for a Sales Incentive Plan (SIP), which provides the opportunity to earn significant incentive compensation for achieving or exceeding your goals.
• The following benefits and additional compensation are available to those regular employees who work 20+ hours per week:
• Health, Dental and vision insurance, Health Savings Account, Healthcare Flexible Spending Account, Life insurance, Long-term disability leave, Dependent daycare spending account, Tuition assistance/reimbursement, and Simple Steps (global well-being program).
• The following benefits and additional compensation are available to all regular employees:
• Incentive plans, 401(k) plan plus employer contribution and match, Short-term disability, Paid time off, Paid holidays, Employee Stock Purchase Plan, Employee Assistance Program, Non-qualified Retirement Plan Supplement (subject to IRS earning minimums), and Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums).