Associate Clinical Specialist - Cardiac Rhythm Management - Flint, MI

Position Description

Provide technical, educational, operational and sales support to assist the district in meeting Cardiac Rhythm Management (CRM) sales and customer service objectives. This role supports the Flint, Michigan territory and requires candidates to reside within the assigned area and travel regularly to customer accounts.

A Day in the Life

The Cardiac Rhythm Management (CRM) portfolio delivers therapies designed to restore, support, and protect every heartbeat through advanced pacing, defibrillation, and remote monitoring solutions. CRM's unique ability to pair proven life-saving therapies with intelligent technology gives clinicians and patients greater confidence. Clinical impact and innovation come together to improve lives through meaningful patient outcomes.

Responsibilities

• Provide technical support for CRM devices and therapies by performing system checks/interrogations, supporting implants, troubleshooting issues, and applying knowledge gained through comprehensive CRM field training.
• Coordinate operational support by ensuring accurate patient documentation, managing inventory and equipment resources, maintaining programmer software, and assisting with daily coverage logistics to meet customer and business needs.
• Educate physicians, hospital staff, office personnel, and field team members on CRM products, therapies, and solutions, while supporting the onboarding and development of new Clinical Specialists and Sales Representatives.
• Collaborate with sales leadership and field partners to understand customer needs, market dynamics, and the value of Medtronic CRM products and solutions.
• Identify customer opportunities, support purchase order activities, monitor competitive trends, and provide actionable feedback to help achieve sales objectives.
• Maintain technical expertise by staying current on new CRM products, therapies, solutions, and patient management offerings to effectively support customers and clinical outcomes.
• Travel extensively within the assigned territory to support customer clinics, hospitals, and business meetings, with frequent independent driving – approximately 80% of the time.
• Perform physical job requirements, including frequent two-handed lifting of up to 40 lbs., sitting, standing, and walking for 8+ hours per day, and regularly bending, stooping, squatting, and maintaining balance.
• Work effectively in clinical environments with exposure to eye protection, infectious disease, and radiation, while wearing 7-9 lbs. of lead for extended periods, utilizing computers and mobile devices, and maintaining the vision capabilities necessary to support patient care and field-based responsibilities.
• Performs other duties as assigned.

Required Qualifications

• High School Diploma PLUS a minimum 4 years work experience in healthcare, field sales, or work experience utilizing complex mathematics, mechanical concepts, science or computing
• OR Associate's degree PLUS a minimum 2 years' work experience in healthcare, field sales, or work experience utilizing complex mathematics, mechanical concepts, science or computing
• OR Bachelor's Degree

Preferred Qualifications

• B.A./B.S. Degree in nursing, life sciences, biomedical engineering
• Cath Lab, EP Lab, hospital/clinic or cardiology experience
• Ability to meet vendor credentialing requirements

Physical Job Requirements

• Regularly required to be independently mobile
• Interact with a computer and communicate with peers and co-workers
• Able to lift 20 pounds
• Extended periods of time doing computer-based work
• Hearing, sight and speaking ability
• Ability to use computers
• Ability to travel extensively by car and plane
• Must have valid driver's license for state of residency and active vehicle insurance policy
• Sitting, standing 8 hours/day
• Wear lead apron for long periods of time (2-3hrs on average)
• Ability to operate a moving vehicle
• Ability to work in Cath Labs and/or O.R. with radiation exposure
• Ability to conduct company business outside of the typical Monday through Friday, 8:00am to 5:00pm, work schedule

Schedule

Clinical Specialists must be available to support urgent customer needs and participate in weekend, holiday, and occasional after-hours coverage as business needs require. A valid driver's license, active auto insurance, and a driving record that meets company standards are required.

Pay

Salary ranges for U.S. (excl. PR) locations: $67,000.00 - $79,000.00. In addition to Base Salary, this position is eligible for a Sales Incentive Plan (SIP), which provides the opportunity to earn significant incentive compensation for achieving or exceeding your goals.

Benefits

Medtronic offers a competitive Salary and flexible Benefits Package. The following benefits are available to regular employees who work 20+ hours per week: Health, Dental and vision insurance, Health Savings Account, Healthcare Flexible Spending Account, Life insurance, Long-term disability leave, Dependent daycare spending account, Tuition assistance/reimbursement, and Simple Steps (global well-being program). The following benefits are available to all regular employees: Incentive plans, 401(k) plan plus employer contribution and match, Short-term disability, Paid time off, Paid holidays, Employee Stock Purchase Plan, Employee Assistance Program, Non-qualified Retirement Plan Supplement (subject to IRS earning minimums), and Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums). Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan.