Associate Clinical Specialist, Cardiac Rhythm Management - Eugene, OR

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 115,000 colleagues serve people in more than 160 countries.

About the role

This position is a field-based role based in Eugene, OR in the Cardiac Rhythm Management division. As a global leader in Cardiac Rhythm Technologies, we focus on innovative technologies that can improve the way doctors treat people with heart arrhythmias or irregular heartbeats.

The CRM Product Support Specialist provides comprehensive engineering, sales, educational, and technical support. This role responds to field inquiries from physicians, healthcare professionals, patients, and field sales staff regarding CRM (Cardiac Rhythm Management) products.

Responsibilities

• Acts as a clinical interface between the medical community and the business.
• Builds and sustains credible business relationships with customers and shares product expertise accordingly.
• Provides engineering, sales, education, and clinical support in response to field inquiries on an as-needed basis. Demonstrates a thorough command of all CRM products, related product and technical knowledge, trends, and players.
• Develops, leads, and/or facilitates training sessions and other programs on CRM products for healthcare professionals.
• Provides additional back-up support to CRM Sales Representatives.

Requirements

• Bachelor’s degree in Bio-Medical Engineering, related field or equivalent healthcare experience.
• A minimum of 0-2 years of related experience or a program certification from an accredited cardiac training program.
• Capability to obtain certification in CRM products.
• Demonstrated knowledge of cardiology, electro-physiology, or cardiac electro-physiology procedures.
• Familiarity with cath lab and operating room procedures and protocol.
• Advanced knowledge of cardiac pacing systems.
• Ability to apply engineering skills to interpret and solve complex clinical problems.
• Strong written and verbal communication skills, along with excellent interpersonal, presentation, analytical, and organizational abilities.
• Ability to meet deadlines effectively and work independently.
• Capability to collaborate effectively with engineers, technical specialists, vendors, and customers to achieve assigned goals.
• Ability to manage multiple assignments simultaneously and efficiently.
• Extensive personal computer skills, including experience with Microsoft Office or equivalent software, for tasks such as graphics, word processing, databases, and authoring programs, to develop presentation materials.

Benefits

• Career development with an international company where you can grow the career you dream of.
• Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.
• Excellent retirement savings plan with a high employer contribution.
• Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit — an affordable and convenient path to getting a bachelor’s degree.
• Company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune.
• Recognized as one of the best big companies to work for as well as the best place to work for diversity, working mothers, female executives, and scientists.

Pay

The base pay for this position is $55,300.00 – $110,700.00. In specific locations, the pay range may vary from the range posted.