Associate Clinical Implementation Specialist (Remote)

The position is remote, but the candidate will need to be located in the Eastern Time Zone to support business needs. The Associate Implementation Specialist will be responsible for assisting in the training and implementation of products within Surgical Technologies' digital portfolio. Additionally, they will serve as the clinical product expert responsible for developing greater customer depth in both product and clinical understanding. This role will also assist, when needed, our marketing partners to support trade shows. What you will do: Provide product demonstration and clinical education to new or upgrade customersSupport nurses, surgical technicians, and surgeons with case coverage during go-liveDemonstrate solid understanding of ST’s digital product portfolio to apply product and clinical knowledge to troubleshoot and problem-solve.Understand the various reasons (variables) why customers buy the product or serviceAbility to connect with new people every week, moving from customer to customerAvailability to support customer trials or product demonstrationsSupport internal marketing partners with trade shows, education collateral, etc.Understand society (AORN and ACOG) best practices in relation to sponge counting and quantitative blood lossKnows our competitors' strengths/weaknesses Describes the offerings of ST's additional product line and their primary features.Identifies critical customer needs and preferences.Provides Customer Success Manager and Sales Rep with a recap and feedback of the training and go-liveProvides customer feedback to marketing leadershipTravel 80% of the time Brand Stewardship Understands what a core competence is; knows the core competencies of the company as specified by the board.Understands the meaning of a core competence, of a strategic asset, and how they connect to customer perceptions of the brand.Understands the meaning of a product or portfolio, approaches to brand structure, and their strategic implications. Sales Training Available to support sales training initiatives and programs throughout the year.Supports the on-label use and promotion of all products. Pricing Understands different contract offerings and how that impacts the customer (Subscription, PPA, Cash) Communication Strategy Understands the various types of communications objectives and channels.Identifies the various types and formats of communication that are commonly used outside of the organization. Marketing Channel Understands the different channel strategies and associated business implications. Customer Satisfaction Understands and educates sales on the customer complaint process.Tracks existing KPIs and reports back to the organization.Understands customer satisfaction inputs.Shares basic customer satisfaction input trends with the sales force. What you need (Required): Bachelor’s degree requiredMust be comfortable in an operating room (OR) environmentAbility to travel 80% (3 weeks per month) Preferred: Previous experience working in an operating room (OR) settingStrong time management skillsAbility to build effective relationships both internally and externally Posted Date: 09/04/2026 This role will be posted for a minimum of 3 days. United States of America Pay Ranges: USN: $59,900 - $83,300 USD AnnualUS5: $62,900 - $87,500 USD AnnualUS10: $65,900 - $91,600 USD AnnualPuerto Rico: $64,400 - $94,400 USD AnnualUS15: $68,900 - $95,800 USD AnnualUS20: $71,900 - $100,000 USD AnnualUS30: $77,900 - $108,300 USD Annual View the U.S. work location and transparency guide to find the pay range for your location. Health benefits include: Medical and prescription drug insurance, dental insurance, vision insurance, critical illness insurance, accident insurance, hospital indemnity insurance, personalized healthcare support, wellbeing program and tobacco cessation program. Financial benefits include: Health Savings Account (HSA), Flexible Spending Accounts (FSAs), 401(k) plan, Employee Stock Purchase Plan (ESPP), basic life and AD&D insurance, and short-term disability insurance. Stryker offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually. Depending on customer requirements employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required to obtain various vaccinations as an essential function of their role.