Associate Claims Specialist-CH

Responsibilities

• Investigates new claims by reviewing first reports of loss and supporting materials, determining the best first point of contact to gather information regarding injuries or loss, and referring tasks to auxiliary units as necessary.
• Establishes action plans based on case facts, best practices, protocols, jurisdictional issues, and available resources.
• Manages an inventory of property/casualty claims (e.g., workers' compensation, general liability, commercial automobile, property), evaluates compensability/liability and losses, and negotiates settlements within prescribed limits.
• Confirms or denies coverage based on facts obtained during the investigation and advises policyholders as to proper course of action.
• Makes effective use of loss management techniques and other resources.
• Updates files and provides comprehensive reports as required.

Qualifications

• Effective interpersonal, written, and verbal communication skills to provide information in a clear, concise manner with an appropriate level of detail, empathy, and professionalism; build and maintain effective relationships with all walks of people; and effectively analyze information, draw conclusions, and gather information.
• An ability to obtain and maintain all applicable licenses.
• Good negotiation skills.

About Us

Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications, and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.

About Us: Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. Fair Chance Notices.