Associate Claims Adjuster, Workers Compensation

About the role

We are seeking a dynamic individual to join our team. This position offers a unique opportunity to contribute to our mission and make a significant impact.

Responsibilities

• Develop and implement strategies to enhance customer satisfaction.
• Collaborate with cross-functional teams to resolve complex issues.
• Monitor and analyze customer feedback to identify areas for improvement.
• Train and mentor junior staff members.

Requirements

• Bachelor’s degree in Business Administration, Marketing, or a related field.
• Minimum 3 years of relevant experience in customer service or a related field.
• Strong communication and problem-solving skills.
• Proficiency in Microsoft Office Suite.

Qualifications

• Excellent interpersonal skills.
• Ability to handle multiple tasks simultaneously.
• Experience with CRM systems.

Skills

• Customer Service Excellence.
• CRM Systems.
• Problem Solving.
• Team Leadership.

Benefits

• Comprehensive health insurance.
• Paid time off.
• Professional development opportunities.

Pay

$50,000 - $60,000 annually.

Schedule

Full-time, Monday through Friday, 9:00 AM - 5:00 PM.